Manager, Digital Product

Description

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Manager, Digital Product in Mossville, IL.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.

We are seeking an experienced Manager, Digital Product to lead a team of Digital Product Owners responsible for delivering and supporting digital products that support Sales & Operations Planning initiatives, including Auto Inventory Replenishment Management (AIM) and Reporting/Insight capabilities. This role combines people leadership with strategic digital product ownership, and is responsible for defining product strategy/roadmaps, driving execution, managing resources, budget, and ensuring the delivery of scalable, intuitive high-impact digital solutions. This leader will partner with Business Process teams, Information Technology teams, as well as stakeholders to develop and deliver the products.

Additional Information:

• Location: Mossville, IL (United States)
• Required Travel: 10 to 15 % (Domestic)
• Relocation Assistance Offered: None
• U.S. Work Authorization Assistance Offered: None

What You Will Do:

Digital Product Strategy & Delivery

• Develop and manage digital product strategies and roadmaps aligned with business priorities.

• Knowledge of business analysis and the set of tasks, techniques, and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.

• Own product backlogs, priorities, release plans, and delivery timelines.

• Partner with business and IT teams to translate business needs into effective digital solutions.

• Identify opportunities for new technology, automation, and process improvements.

• Coordinate User Acceptance Testing and ensure solutions meet business and quality expectations.

• Manage product support, Service Level Agreements, and transition to steady-state operations.

• Provide direction to Scrum Masters and delivery teams.

• Manage annual product budgets and technology investments.

Analytics, Insights & Data Visualization

• Lead reporting, dashboards, and visualization solutions that deliver actionable business insights.

• Partner with stakeholders to define KPIs and improve visibility into business and planning performance.

• Enhance analytics capabilities to support effective, data-driven decision-making.

Problem Solving

• Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, and technical problems.

• Evaluate alternatives and drive effective resolution strategies.

Team Leadership & Stakeholder Management

• Lead, coach, and develop a high-performing digital product team. Develop talent, manage performance, allocate resources effectively, and create an environment that promotes engagement and accountability

• Manage resources, priorities, and performance to ensure quality and timely delivery.

• Build strong partnerships across business, digital, and technology teams while balancing competing priorities and driving alignment on strategic objectives

• Foster a culture of collaboration, accountability, continuous improvement, and customer focus.

What You Have (Required Skills):

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Software Product Business: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
• Software Product Management: Knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.
  

What Will Put You Ahead (Preferred Skills):

• Bachelor’s or Master’s degree in Computer Science, Data Analytics, Supply Chain, Engineering, Finance, Business, Information Systems, or a related field.
• Experience leading teams responsible for digital products, analytics, reporting, or data-driven solutions.
• Demonstrated experience managing the end-to-end digital product lifecycle, including strategy, prioritization, delivery, adoption, and ongoing support.
• Experience working in Agile/Scrum environments and managing product backlogs, dependencies, risks, and delivery priorities.
• Experience with Sales & Operations Planning, business planning, reporting, analytics, or data visualization.
• Strong analytical and problem-solving skills, with experience driving root-cause analysis and resolution of complex business issues.
• Proven ability to lead across business and IT organizations, influence stakeholders, and communicate effectively at multiple levels.
• Experience leading change management and user adoption for new digital capabilities.
• Strong accountability, organizational skills, sound judgment, and a focus on delivering measurable business value.

What You Will Get:

This is Caterpillar – creating and delivering world-class components and solutions superior to the competition. Learn more about The Caterpillar Experience and why It's More Than a Job, it's a Career at Caterpillar.

Learn more about what happens inside Caterpillar’s Product Support & Logistics Division (PSLD).

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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