Services Development Lead

Description

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Services Development Lead

Salary: £66,000 to £75,000 per annum (depending on experience)

Location: Peterborough, UK

Benefits:

• 25 days annual leave + 8 bank Holidays

• Up to 18% bonus

• Car Allowance - £600 PCM

• Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%

• Contributory share scheme - Caterpillar will match 50% of the employee's contribution.

• Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

About E&ES

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
Caterpillar’s Electrification & Energy Solutions (E&ES) Division will focus on delivering advanced electrified power train, zero-emissions products/technologies, and the solutions and services associated with these technologies. Focus areas include batteries, fuel cells, motors, inverters, micro grid controllers, charging, energy storage systems, lifecycle solutions/services and integration of components for ePowertrain solutions across industries.
We are looking for top talent to build and scale the next generation of technologies, products and services to help our customers build a better—more sustainable—world. We need self-motivated, intelligent and team-oriented individuals to make our plans a reality. Individuals with high emotional intelligence, humility and openness to discovery will thrive in the teams we are building.

The Opportunity

We are hiring a Services Development Lead to manage the testing and execution of new service models in the market for specified Industry Groups. You will lead projects to turn ideas into pilots that demonstrate customer value.

In this role, you will build the capabilities to deploy electrification services at customer sites. You will use clear data and simple stories to win support and when needed, help decide when projects should proceed or not. You will keep projects and work on track meeting key milestones and make sure our sales teams and process partners know what to expect and when.

This is an exciting opportunity for someone who enjoys solving complex customer problems.

Additional Info

• There is up to a 10% travel requirement for this role (domestic and international).

• This role is based from the office in Peterborough 5 days a week on site is the expectation.

What You Will Do:

• Create Service design thinking that will lead to us solving our customers’ biggest problems. Build our capability to make the electrification of sites a reality.

• Run projects and experiments in the real world to test economics and value. Learn quickly and develop proposals for whether to move forward, change direction or stop with specific projects.

• Drive change, use data to tell the story, persuade sponsors and define success.

• Collaborate and influence across the enterprise. Remove barriers, escalate where required, provide clear updates and enable project delivery at pace.

• Ensure customers & dealers receive a consistent experience.

What You Have:

Effective Communication

Problem Solving

Strategy & Planning

• Demonstrated capability to develop, refine and communicate plans providing the right level of detail to deliver complex projects.

• Effectively communicate, receive feedback and accurately interpret required actions to complete tasks or meet milestones

• Demonstrable proactive, self‑starting approach with a strong aptitude for problem‑solving.

• The ability to anticipate, communicate and resolve problems before they create barriers to progression.

• Ability to communicate with key stakeholders at multiple levels across the business.

• Proven ability to use effective planning techniques to contribute to operational, tactical and strategic planning.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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