Marketing Representative

Description

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join Caterpillar's Building Construction Products (BCP) team! We're seeking two dynamic Marketing Representatives based in Cary, NC, ready to make an impact in a global industry leader.

Role Summary:

As part of Caterpillar's Pre-Field Representative Development Program, you'll gain hands-on experience, build valuable industry expertise, and learn to partner with our world-class dealer network to drive strategy and cultivate lasting customer relationships.

What You Will Do (Job Duties):

• Build foundational knowledge of Caterpillar, including its products, services, and customer base

• Grow both professionally and personally through focused soft skills development and hands-on technical training

• Collaborate cross-functionally with experts in product development, dealer management, marketing, and sales

• Participate in rotational assignments across Caterpillar to gain exposure to strategy, products, and operations

• Manage an assigned territory, serving as a key liaison between Caterpillar and its dealer network

What You Will Have (Core Skills):

Customer Focus

• Build and maintain strong customer relationships to drive satisfaction and loyalty

• Align actions to internal and external customer needs

• Recognize the business impact of service quality

Service Excellence

• Deliver high-quality service that meets and exceeds expectations

• Manage customer perceptions and experiences effectively

• Promote the value of consistent service excellence

Decision Making & Critical Thinking

• Apply structured decision-making to solve business challenges

• Collaborate with stakeholders to drive informed outcomes

• Exercise sound judgment within role scope

Effective Communication

• Communicate clearly and professionally, written and verbal

• Adapt messaging to audience and business needs

• Use communication to influence outcomes

Negotiating

• Apply negotiation principles to achieve win-win outcomes

• Build rapport and trust with stakeholders

• Leverage policies and best practices in negotiations

Problem Solving

• Use structured methods to analyze and resolve issues

• Follow escalation and reporting processes

• Apply appropriate tools and techniques

Relationship Management

• Build and sustain collaborative relationships

• Engage key stakeholders to achieve business goals

• Foster partnerships that drive results

Value Selling

• Articulate value-based solutions aligned to customer needs

• Develop and present tailored proposals

• Continuously strengthen value-selling capabilities

Top Candidates Will Also Have:

• Customer-focused professional with strong interpersonal presence

• Detail-oriented self-starter who thrives in fast-paced environments

• Strong communication skills (verbal and written)

• Proven ability to manage priorities and drive projects forward

• Collaborative team player with cross-functional partnership experience

• Sales and customer-facing experience in relevant industries (retail, heavy equipment, rental, or manufacturing)

Additional Information:

• This position is located in Cary, NC.

• Travel in this role is up to 50%.

• Relocation assistance is available.

• Sponsorship is NOT available.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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