Business Intelligence - Lead Product Owner- Dealer Portfolio

Description

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:
Cat Digital has an exciting new opportunity for a Business Intelligence- Lead Product Owner in the Dealer Business Insights portfolio of the Integrated Product Team. This position has a special focus on end-to-end business intelligence project leadership of the Differentiated Dealer Capabilities Program – Caterpillar’s enterprise program for developing dealer capabilities.

What You Will Do:

• Project Leadership: Coordinate with stakeholders and program owners to develop, track, and communicate the design, development and support of business intelligence solutions for the program. Manage project- including features , user stories and bugs- in Azure DevOps (AzDO) (to translate into Tableau or Power BI visualizations).
• Data Discovery: Lead data collection and feature discovery efforts with metric and data owners from across enterprise to support the Program. Utilize a variety of analysis tools, including but not limited to Microsoft Excel and Snowflake, for data collection and analysis.
• Product Problem Management: Support resolution of reported tickets and bugs of business intelligence solutions for the Program. Coordinate with field support and internal partners to address and resolve problems and expand product usage.
• User Acceptance Testing (UAT) Management: Design, implement, evaluate and manage UAT activities for end-users for business intelligence solutions for the Program.
• Support: Provide guidance and support for internal, field support, and dealer inquiries of business intelligence solutions.

What You Will Have:

• Business Analysis: Extensive knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
• Decision Making and Critical Thinking: Extensive experience of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Change Request Management: Extensive experience of software change request management; ability to manage product change requests from customers, prospective customers, vendors, and internal staff.
• Problem Management: Extensive knowledge of strategies, practices and tools for resolving problems; ability to manage software problems in installed products.
• Product Business Knowledge: Extensive knowledge of and experience with the business aspects and operation of a product; ability to manage install base, current uses, future plans, and product vision.
• User Acceptance Testing (UAT): Extensive knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.
  

Considerations For Top Candidates:

• Experience with handling and involvement with dealer data and business intelligence tools, such as Excel, Snowflake, Tableau and Power BI.
• Demonstrated ability to own backlogs across multiple teams, not just a single squad
• Successfully managed cross-team dependencies in large-scale platforms
• Ability to break down complex systems into well-defined user stories
• Experience owning technical services/APIs or platform-level capabilities
• Ability to connect features to measurable business/customer outcomes
• Strong understanding of end-to-end workflows (not just features)
• Takes accountability for delivery outcomes, not just backlog hygiene
• Proactively identifies issues and drives resolution without escalation
• Experience in Agile product development.
  Experience managing backlogs and delivery execution.
• Strong understanding of prioritization trade-offs (business value vs technical constraints)
• Ability to de-risk delivery early by identifying integration challenges
• Provides clear, proactive status and risk communication to leadership
• Strong hands-on experience with Azure DevOps (ADO) or equivalent backlog tools

Additional Details:

• This position requires the candidate to be in Chicago, IL, Peoria, IL or Dallas, TX
• Relocation assistance is NOT available for this position
• Visa sponsorship is NOT available with this position.
• This position will require up to 5% travel

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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