Technology Utilisation Representative

Description

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

This role is accountable for driving construction industries technology utilization and adoption at scale across dealer and customer operations. The focus is not just selling technology but ensuring it is actively used to deliver measurable productivity, safety, and aftermarket outcomes.

You will work directly with dealers and customers to close the gap between technology installed and technology used, driving execution in the field.

Key Responsibilities

Drive Utilization & Execution

• Lead actions to increase utilization of Cat technologies across installed fleets (Grade, Payload, VisionLink, Safety)

• Identify underutilized machines and work with dealers/customers to lift usage

• Drive execution discipline — ensuring technology delivers real outcomes, not just activation

Dealer Capability & Accountability

• Build dealer capability to support technology adoption and ongoing use

• Set clear expectations and review dealer performance against utilization targets

• Drive corrective actions where execution gaps exist

Customer Engagement & Value Delivery

• Work directly with customers to improve jobsite performance through technology

• Run jobsite reviews and identify productivity, safety, and efficiency gains

• Translate technology into clear, practical customer value (not features)

Training & Enablement

• Deliver targeted training to dealer teams and customers to improve adoption and usage

• Support onboarding of new technologies and features into dealer operations

• Ensure consistency in how technology is positioned and supported in the field

Opportunity & Growth Focus

• Identify aftermarket and incremental sales opportunities driven by technology usage

• Support growth in key growth metrics

• Use data and insights to prioritise actions

Cross-Functional Execution

• Work with product, digital, and support teams to resolve issues impacting adoption

• Provide field feedback on product gaps, training needs, and commercialization barriers

• Support rollout of GTM programs and new technology releases

Skills & Experience Required

• Strong combination of sales capability and technical/application expertise

• Deep experience in machine control & guidance, telematics, machine technology systems, and civil construction applications

• Experience in construction, mining, or heavy equipment environments

• Proven ability to drive execution through dealers and customers

• Ability to translate data into clear actions and outcomes

• Strong influencing skills; able to challenge and drive accountability

• Hands-on, field-oriented approach with a focus on results

Compensation & Benefits:
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:

• Competitive remuneration package

• Attractive Bonus and Share options

• Career development with global prospects

• A strong commitment to safety and your wellbeing

• An inclusive workplace culture focused on quality, customer service and the environment

• A commitment to diversity and inclusion, equal opportunity, and equal outcome

• SMART spending APP

• The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

Additional Information

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, Caterpillar offers many job opportunities which can be found through our employment website at www.Caterpillar.com/Careers

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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