Manager Information Technology

Beschreibung

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Manager, Information Technology

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

It's More Than a Job, It's a Career

Role Definition:

We are seeking an Information Technology Manager for our Global Remanufacturing group. In this role, you will provide leadership, enterprise architecture direction, and business relationship management to the Reman IT organization at Caterpillar facilities in Corinth, MS, Fargo, ND; and Franklin, IN.

Your role will involve driving emerging technology trends — including smart manufacturing, IoT connectivity, automation, and digital twin collaborating closely with business leaders, process partners, vendors, and IT support staff across a highly matrixed and federated environment. You will tackle complex business problems with innovative solutions, enabling new capabilities that support our remanufacturing, repair, and refurbishment operations. Additionally, you’ll offer thought leadership by strategically influencing business partners.

This position is crucial in ensuring our business-relevant IT initiatives and strategies are seamlessly integrated and effectively support our global operations in the Power & Energy segment.

This role serves as a subject-matter expert and trusted advisor, developing business-relevant IT solutions that leverage existing and new platforms — spanning ERP, MES, WMS, and CRM — to achieve Reman’s business goals.

What You Will Do:

• Oversee the deployment, maintenance, and integration of IT systems within the manufacturing facility, including Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP, such as SAP), Warehouse Management Systems (WMS), and other related software and shop-floor connectivity platforms.

• Drive the remanufacturing digital transformation roadmap — including automation, machine and IoT connectivity, digital twin, and customer and business portals — to modernize production systems and increase operational visibility.

• Provide ongoing technical support to manufacturing staff, ensuring high system availability and consistent service levels.

• Oversee the collection, storage, analysis of manufacturing data — leveraging analytics and business-intelligence tools (e.g., Power BI, Cognos) to improve process efficiency, quality control, and data-driven decision-making.

• Build and maintain relationships with technology vendors, service providers, and internal stakeholders.

• Provide leadership, coaching, and career development for the Power and Energy IT support team.

• Serve as an escalation point for Priority 1 & 2 Incident tickets in the ITSM process using ServiceNow.

• Manage strategic alignment of IT and Business projects, applying Agile / SAFe and lean delivery practices to improve speed and quality.

• Manage relationships with internal and external suppliers, such as the Enterprise network, database, servers, security, and desktop support.

• Strengthen cybersecurity, data governance, and risk management in alignment with NIST, SOC, SOX, ITAR, and CMMC requirements, and oversee business continuity and disaster recovery planning for mission-critical systems.

• Resolve issues and eliminate roadblocks to realize the project solution architecture and ensure no delay in project implementation.

• Serve as a trusted liaison between business and enterprise IT throughout the life of the new product introduction, implementation, deployment, transition to support, and ongoing continuous improvements — including B2B, B2C, EDI, and system integrations.

What You Have:

• Relevant degree (e.g., Computer Science, Information Systems, or Engineering) and/or progressive and complex experience.

• Previous technical and managerial experience in applications or infrastructure with a broad background in system hardware, system software, support and development methodologies, business planning, project management, and customer application needs.

• A broad knowledge of one or more applications and infrastructure components — spanning ERP, MES, integration, cloud, and networking is necessary.

Top Candidates Will Have:

• IT leadership experience in manufacturing, supply chain, and/or remanufacturing, repair, and refurbishment operations, including managing multi-site teams and multi-million-dollar budgets.

• Strengths in personal planning, initiating actions, delegation, building consensus, decision making, leadership, and interpersonal skills.

• Industrial manufacturing experience, a digital manufacturing transformation background, and proven leadership through influence in a highly matrixed and federated environment.

• Hands-on experience implementing and optimizing enterprise platforms — ERP (SAP, Infor), MES, WMS, and CRM (e.g., Salesforce) across multiple locations, including B2B, B2C, EDI, and system integrations.

• Experience championing smart manufacturing, IoT connectivity, automation, and digital twin initiatives, including shopfloor and OT systems (e.g., Keyence, Mazak, Fanuc, Tulip, VKS).

• Depth in cybersecurity, compliance, and risk frameworks — NIST 800-171/53, SOC 2, SOX, ITAR, and CMMC — with experience governing controlled/CUI data and building business continuity and disaster recovery programs.

• Experience with cloud and infrastructure modernization, including Azure, AWS, VMware/Hyper-V, data center, and enterprise networking (e.g., Cisco, Palo Alto, Meraki).

• Innovation mindset.

• Experience in applying lean skills and continuous improvement.

• Experience in multiple technologies, including Distributed / Mainframe / Integration / ERP.

• Knowledge and experience in project management (Scope, Cost, and Time Estimation, Resource Planning, etc.); PMP and/or Certified SAFe Practitioner credentials preferred.

• Experience working with diverse global internal and external staff.

Skills Descriptors:

Information Technology Trends:

Knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply knowledge of IT appropriately to benefit the organization.

Analytical Thinking:

Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Talent Management:

Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.

Leadership:

Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing, and achieving objectives while having a long-term perspective of the future state of things and how to get there.

Vendor/Supplier Management:

Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g., vendors, service providers, contractors, consultants, and suppliers).

IT Service Management (ITSM):

Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.

Additional Info:

• The primary location for this position is Corinth, MS.

• Domestic relocation assistance is available to those who qualify.

• Sponsorship is NOT available.

• This role does require 5 days onsite.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.

• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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