Program Manager – Enterprise Payments

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:

The Enterprise Payments Program Manager is part of a new team, the Enterprise Payments Center of Excellence (CoE) within Cat Digital, responsible for establishing, governing, and scaling Caterpillar’s enterprise payments strategy, standards, and coordination model.

This role coordinates execution across Caterpillar’s enterprise payments initiatives, serving as the central point of alignment for business unit program and project managers. While delivery remains within business units and product teams, the role enables consistent execution across the enterprise by aligning initiatives with enterprise strategy, governance decisions, payment standards, priorities, and sequencing.

What You Will Do:

• Manage enterprise payments program execution across initiatives, platforms, and business units.
• Enable consistent adoption of enterprise payment standards across business units by ensuring delivery teams are aligned to common approaches, sequencing, and priorities.
• Coordinate across:

Product teams

Engineering teams

Treasury, Tax, Legal, and ERP stakeholders

• Orchestrate coordination across business unit program/project managers, ensuring enterprise payment priorities, milestones, and governance decisions are consistently aligned and executed across federated delivery teams.
• Ensure alignment between enterprise governance decisions and BU-level execution, proactively identifying conflicts in prioritization, timelines, sequencing, or resource allocation.
• Tracks and manages program milestones, risks and dependencies, and cross-functional impacts.
• Manage enterprise payments intake pipeline and prioritization tracking, ensuring visibility across all initiatives.
• Provide executive-level reporting and status updates on enterprise payments initiatives.
• Ensure consistent translation of enterprise strategy and governance into scalable, repeatable delivery patterns across all participating teams.
• Drive strong execution discipline while maintaining flexibility across diverse business unit requirements.
• Identify opportunities to standardize and streamline execution across initiatives, reducing duplication and improving delivery efficiency at scale.
• Establish and maintain a single source of truth for enterprise payments initiative status, priorities, and dependencies.

What You Will Have:

Planning (Tactical and Strategic): Experience translating business priorities into operational, tactical, and strategic plans. Develops integrated roadmaps that align scope, resources, milestones, dependencies, risks, and delivery commitments; monitors progress and adapts plans as priorities change.
Decision Making and Critical Thinking: Demonstrated ability to analyze complex situations, organize relevant information, evaluate risks and alternatives, prioritize competing concerns, and make timely, informed decisions in ambiguous environments.
Data Gathering and Reporting: Experience overseeing data collection and analysis, validating information for accuracy, evaluating options, and translating complex project data into clear reports, insights, and recommendations for stakeholders and leadership.

Digital Project Management: Extensive experience leading complex digital projects, aligning technical and business goals, managing quality and governance, and directing cross-functional teams. Applies project management practices and tools to manage schedules, resources, deliverables, risks, issues, dependencies, reporting, and communicates status, decisions, tradeoffs, and corrective actions.

Effective Communications: Excellent written and verbal communication skills, including the ability to provide concise status updates, communicate risks and decisions, and build trusted relationships with stakeholders and senior leaders.

Strategic Thinking: Ability to translate strategy into actionable roadmaps and priorities, anticipate dependencies, evaluate tradeoffs, and align stakeholders.

Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.

Required Experience:

• 5–8 years of experience in program or project management
• Proven experience managing complex, cross-functional programs.
• Strong stakeholder management skills across both business and technical teams
• Experience operating within enterprise delivery models with multiple stakeholders.
• Ability to manage competing priorities across multiple initiatives simultaneously.

Considerations for Top Candidates:

• Experience in payments, fintech, ecommerce, or financial systems
• Experience working across multiple business units or regions in a federated model
• Experience coordinating multiple program/project managers (matrixed environment)
• Familiarity with:

Payment lifecycle flows (authorization, settlement, reconciliation)

Enterprise platform delivery models

• Experience managing platform or infrastructure-related programs.
• Strong understanding of Agile and hybrid delivery methodologies
• Strong enterprise mindset — able to balance central standards with Business Unit flexibility
• Comfortable managing ambiguity and aligning diverse stakeholders
• Applies an entrepreneurial mindset to create new ways of working, clarify roles and responsibilities, identifies gaps, solve problems and develop practical solutions

What You Will Get

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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