IT Analyst Infrastructure

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

This IT Analyst Infrastructure position is for the individual with the desire to work in a technical capacity, onsite at Caterpillar’s Castings Foundry and Seals facility located at Mapleton, Illinois. This position comprises supporting facility end computing devices, applications, and site-specific infrastructure. Candidate will perform implementation, integration, support, and security compliance for both PC based hardware and software. Candidate will participate in and assist with application account administration and management. Additionally, candidate will have the ability to consult and participate in facility related projects introducing/deployment technology to support business related initiatives. We seek a results-oriented team player willing to work on sometimes tight schedules, and possess excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Candidate must also be a self-starter and possess strong initiative/willingness to understand business processes.

What You Will Do:

• Provide PC hardware/software support for devices including corporate deployed IT assets at the Castings Foundry and Seals facility

• Provide PC operating system support and security patch updates/deployments

• If requested, assist facility with hardware diagnosis including engaging with 3rd party vendors

• Basic understanding of network infrastructure (switches, routers, cabling, architecture understanding)

• Performing basic network and server equipment installation under the direction and support from Caterpillar’s infrastructure team

• Assist with Caterpillar and vendor (factory floor) on application/software related issues

• Provide Root Cause Analysis on issues impacting computers on the factory floor and make necessary corrections or make recommendations to the site on changes to improve/resolve impact

• Assist with supporting Caterpillar developed applications including initial troubleshooting

• Assist with non-standard account administration in Active Directory

• Assist with other engine castings and seals facility IT projects and initiatives as requested.

What You Have:

• Bachelor's degree in Computer Science or 7+ years’ IT experience in each of the following:

  • Information technology

  • PC related hardware/software technology

• Backend infrastructure (server, storage, database, network)

• Excellent written and oral communications

Top Candidates Will Also Have

• Experience within each of these areas:

  • Enterprise and Technical Architecture understanding

  • Office 360 client computing solutions

  • Project Management capabilities

  • Effective teamwork skills

  • Initiative (Self Starter)

  • Network+, or Microsoft Server and Client certifications

  • Experience in an engine castings foundry environment

Additional Information

• Relocation assistance not available for this position

• Sponsorship not available for this position

About Caterpillar –

For more than a century, Caterpillar has helped build a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company’s primary business segments: Power & Energy, Construction Industries and Resource Industries are solving customers’ toughest challenges through commercial excellence and advanced technology, driven by a highly skilled, dedicated global team. Learn more at www.caterpillar.com.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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