Business Process Owner

Opis

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important:

- Don’t forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.

Job Posting

The position will own and lead transformation of inventory and availability management to support the Sales, Inventory, and Rental Planning process and integrate these capabilities into a cohesive experience for Caterpillar and dealer users. The Process Owner will work closely with the Order Navigation Experience (ONE), Orders 360, and Modern Manufacturing workstreams to modernize processes and technologies for evolving business needs and improved customer outcomes.

What You Will Do

• Own the end-to-end process vision, design, governance, documentation, and continuous improvement roadmap for Caterpillar and dealer inventory and availability management.

• Define future-state processes that connect demand, supply, inventory, availability, ordering, manufacturing, and fulfillment decisions across Caterpillar and the dealer network.

• Evolve inventory and availability processes to support Sales, Inventory, and Rental Planning, including clear decision points, roles, controls, measures, and data requirements.

• Partner closely with ONE, Orders 360, Modern Manufacturing, and other business and technology teams to integrate capabilities and deliver one cohesive user experience.

• Elicit and translate Caterpillar and dealer needs into process designs, functional requirements, user stories, acceptance criteria, and implementation priorities.

• Establish process performance measures and use data, user feedback, and root-cause analysis to identify gaps, prioritize improvements, and verify business outcomes.

• Lead cross-functional workshops and governance forums, align stakeholders on decisions and trade-offs, and communicate recommendations to business and technology leaders.

• Support testing, readiness, training, deployment, adoption, and stabilization of new or enhanced processes and applications.

• Manage dependencies, risks, and change impacts across parallel transformation initiatives while balancing strategic transformation with current operational needs.

What You Have

• Bachelor's degree or equivalent experience in business, supply chain, operations, engineering, information systems, analytics, or a related field.

• Demonstrated experience in business process ownership, process design, requirements analysis, product or program management, supply chain, inventory management, order management, or manufacturing operations.

• Strong business acumen and understanding of how inventory, availability, demand, supply, orders, and manufacturing decisions affect dealers and customers.

• Ability to map and analyze end-to-end processes, identify business rules and pain points, and translate findings into practical future-state designs.

• Experience developing functional requirements and partnering with product owners, architects, developers, analysts, and users through implementation and adoption.

• Direct dealer-facing experience or experience with Caterpillar's order-to-cash processes and systems.

Skill Descriptors

Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Basic requirements:

- Bachelor’s degree

- Pre-Advanced English

Additional information:

- Occasional business travel may be expected as needed (<5%).

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

·Medical plan

·Dental plan

·Medicines reimbursement

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance

·Christmas basket

·Transportation

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

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Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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