Senior IT Analyst Applications (Manufacturing Engineering Business Analyst )

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Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed to contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here, we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

We are looking for a skilled Senior IT Analyst Applications (Manufacturing Engineering Business Analyst) to join our Solar IT Solutions - ERP Team, Caterpillar IT Division, Bangalore.

The incumbent will bring strong functional expertise across engineering and manufacturing domains with hands-on knowledge of ERP systems, PLM integration, product structures, manufacturing master data, and business process transformation. This role will serve as a bridge between Engineering, Manufacturing, Supply Chain, Operations, and IT teams to ensure successful delivery of ERP-enabled business capabilities and continuous process improvements.

The ideal candidate should possess deep experience in Package Bill of Materials (BoM), Multi-Site BoM Management, Windchill Release-to-Production processes, Item Master setup, Routing configuration, Engineering Change Management, and Manufacturing Operations. The role requires the ability to gather business requirements, define functional solutions, support ERP implementations, and drive process improvements across engineering and manufacturing operations.

The preference for this role is to be based out of Bangalore PSN Office, KA-India.

What You Will Do

Manufacturing Engineering & ERP Process Expertise

• Develop a comprehensive understanding of engineering and manufacturing business processes, including item setup, BoM management, routing configuration, engineering change processes, and production release workflows.
• Analyze and document end-to-end Engineering-to-Manufacturing processes and identify opportunities for process optimization and standardization.
• Support Package BoM and Multi-Site BoM management activities across manufacturing locations.
• Partner with engineering teams to ensure successful release-to-production processes and alignment between PLM and ERP systems.

Requirements Gathering & Business Analysis

• Facilitate workshops and stakeholder discussions to capture AS-IS and TO-BE business processes.
• Gather, analyze, document, and validate business requirements from planners, buyers, manufacturing engineers, operations teams, and business stakeholders.
• Translate business requirements into functional specifications, process flows, and solution designs.
• Define acceptance criteria and support change control throughout project execution.

ERP & PLM Integration

• Collaborate with Engineering teams to support Windchill integration and Product Data Management (PDM) processes.
• Support configuration and management of item master data, engineering attributes, BoMs, routings, and manufacturing structures within ERP systems.
• Work with technical teams to define integration requirements between PLM, ERP, and other enterprise applications.
• Ensure data integrity, consistency, and compliance across engineering and manufacturing systems.

Testing, Validation & Deployment

• Support functional design reviews, system configuration, testing, and solution validation activities.
• Develop and execute User Acceptance Testing (UAT) plans and test scenarios.
• Coordinate defect management, issue resolution, and deployment readiness activities.
• Support cutover planning, deployment execution, and post-go-live stabilization.

Change Management & User Enablement

• Assist in organizational change management activities associated with process transformation initiatives.
• Develop user training materials, process documentation, and standard operating procedures.
• Conduct end-user training sessions and provide post-deployment support.
• Drive adoption of new business processes and ERP capabilities across engineering and manufacturing teams.

Continuous Improvement

• Analyze process and system performance metrics to identify opportunities for efficiency improvements.
• Recommend process enhancements and technology solutions that improve operational effectiveness.
• Support continuous improvement initiatives focused on manufacturing productivity, quality, and supply chain performance.

What You Will Have

• 5+ years of experience as a Business Analyst supporting Manufacturing Engineering, ERP, PLM, or Supply Chain initiatives.
• Bachelor's degree in Engineering, Information Technology, Supply Chain, Manufacturing Engineering, or related discipline.
• Experience supporting ERP implementation and business transformation programs within a manufacturing environment.
• Strong understanding of Engineering-to-Manufacturing business processes and data management.

Additional Information

Work Timings: 01:00 PM – 10:00 PM IST

This position requires the employee to work a 5-day-a-week schedule in the office.

Skill Descriptors

Business Assessment

Level: Working Knowledge

Knowledge of activities, processes, tools, and methodologies used to assess business capabilities and identify process improvement opportunities.

• Applies structured techniques to gather and analyze business requirements.
• Documents current and future state business processes.
• Identifies business risks, dependencies, and process gaps.
• Conducts impact assessments for process and system changes.
• Supports business case development and solution evaluation.

Requirements Analysis

Level: Extensive Experience

Knowledge of requirement elicitation, documentation, validation, and management techniques.

• Facilitates requirement workshops with cross-functional stakeholders.
• Creates business process maps, user stories, and functional specifications.
• Defines solution scope and acceptance criteria.
• Validates requirements and ensures traceability through delivery.
• Supports prioritization and change management activities.

Engineering & Manufacturing Process Knowledge

Level: Extensive Experience

Deep understanding of engineering and manufacturing execution processes.

• Item Master Data Management.
• Package BoM and Multi-Site BoM Management.
• Routing and Manufacturing Setup.
• Engineering Change Management.
• Windchill Release-to-Production Processes.
• Product Lifecycle Management (PLM).
• Manufacturing Planning and Execution.
• Supply Chain and Operations Integration.

ERP Implementation & Deployment

Level: Extensive Experience

Knowledge of ERP solution design, implementation, testing, and deployment activities.

• Supports ERP implementations and process transformation programs.
• Participates in solution design and configuration reviews.
• Manages testing, UAT, and deployment activities.
• Coordinates defect resolution and production support.
• Ensures successful adoption of ERP capabilities.

Business Data Analysis

Level: Extensive Experience

Knowledge of business data analysis, reporting, and data governance principles.

• Analyzes engineering and manufacturing master data.
• Supports KPI development and reporting requirements.
• Validates data integrity and quality.
• Provides analytical insights to support business decisions.
• Recommends process and system improvements based on data findings.

Effective Communications

Level: Extensive Experience

• Influences stakeholders across business and IT organizations.
• Facilitates cross-functional discussions and workshops.
• Creates executive-ready presentations and project documentation.
• Communicates effectively with technical and non-technical audiences.
• Drives collaboration across global teams.

Technical Writing / Documentation

Level: Working Knowledge

• Creates business requirements documents and functional specifications.
• Develops process flows and system documentation.
• Produces UAT scripts and test documentation.
• Maintains standard operating procedures and training materials.
• Ensures documentation accuracy and compliance.

Cross-Functional Stakeholder Management

Level: Extensive Experience

• Partners with Engineering, Manufacturing, Supply Chain, Operations, and IT teams.
• Facilitates alignment across global business stakeholders.
• Leads requirement discussions and solution reviews.
• Builds consensus and drives issue resolution.
• Supports organizational change and user adoption initiatives.

Key Skills

• ERP Manufacturing Processes
• Package BoM Management
• Multi-Site BoM Management
• Windchill Release to Production
• Product Lifecycle Management (PLM)
• Item Master Data Management
• Routing Setup and Manufacturing Configuration
• Engineering Change Management
• Requirements Gathering and Business Analysis
• ERP Implementations and Deployments
• User Acceptance Testing (UAT)
• Business Process Transformation
• Manufacturing Operations
• Supply Chain Processes
• Cross-Functional Stakeholder Management
• Data Analysis and Reporting
• Change Management
• Process Documentation

What You Will Get

Work Life Harmony

• Earned and Medical Leave
• Relocation Assistance

Holistic Development

• Personal and Professional Development through Caterpillar Employee Resource Groups
• Career Development Opportunities with Global Exposure

Health and Wellness

• Medical Coverage
• Life and Personal Accident Insurance
• Employee Wellness Assistance Program

Financial Wellness

• Employee Investment Plan
• Annual Incentive Bonus Plan

Additional Information

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. through its employment website.

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals, including minorities, females, veterans, and individuals with disabilities, are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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