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Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a MineStar Onboard Engineer, you'll serve as the on-site technical expert supporting Cat® MineStar™ Command for Hauling, helping customers maximize the performance, reliability, and availability of autonomous mining equipment. You'll work at the intersection of mining, engineering, and cutting-edge autonomy technology, partnering with customer maintenance teams, Caterpillar engineers, and dealers to solve complex equipment challenges and drive continuous improvement. This is an excellent opportunity for Mechanical or Electrical Engineers who enjoy hands-on problem solving, troubleshooting advanced systems, analyzing equipment performance, and seeing the direct impact of their work in a large-scale mining operation.
What Makes This Role Unique
Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours.
Apply your mechanical engineering expertise to some of the largest autonomous mining fleets.
Collaborate with teams and mine sites around the world supporting one of the mining industry's most advanced autonomous haulage systems.
What You'll Do:
- Own onboard hardware health and fleet availability for MineStar Command-equipped autonomous haul trucks.
- Analyze machine performance, equipment reliability, and failure trends to identify opportunities for increased uptime and productivity.
- Support the integration of onboard mechanical, hydraulic, electrical, and autonomous control systems.
- Lead root-cause investigations for equipment and system issues, working closely with engineering, product support, dealer, and customer teams.
- Interpret machine health data, fault codes, and operational trends to develop practical solutions and performance improvements.
- Provide technical guidance to maintenance and operations personnel on equipment best practices and system optimization.
- Present technical findings and recommendations to customer stakeholders, maintenance teams, and Caterpillar leadership.
- Collaborate with Caterpillar engineering teams to validate product improvements and support field testing initiatives.
What Skills You Will Have
Technical Excellence: Experience working with large mobile mining equipment, heavy machinery, autonomous systems, hydraulic systems, powertrain components, or machine controls.
Problem Solving: Strong understanding of equipment troubleshooting, reliability engineering, root-cause analysis, and failure investigation. Experience interpreting engineering drawings, schematics, maintenance data, and machine health information to resolve complex equipment issues.
Field Support: Ability to work effectively in a mining or industrial environment while supporting cross-functional teams. Experience evaluating equipment performance and implementing solutions that improve reliability, availability, and maintainability.
Effective Communications: Exceptional communication and interpersonal skills with the ability to translate technical issues into practical recommendations for customers, technicians, and engineering teams.
Top Candidates Will Also Have
Bachelor's degree in Mechanical Engineering, Mechatronics Engineering, Mining Engineering, or a related discipline.
Familiarity with autonomous mining technologies, fleet management systems, or Cat MineStar solutions.
What training looks like
You’ll receive structured onboarding and product training on MineStar onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning, on-the-job development, and mentoring.
Additional Information:
The position is based in Phoenix, Arizona, and requires 30- 50% travel to support roster work.
Domestic relocation assistance is available.
Sponsorship is not available.
Learn more about Command for hauling | Cat | Caterpillar
Summary Pay Range:
$112,710.00 - $169,060.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position.
Posting Dates:
September 22, 2026 - October 13, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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