Sales Support Consultant

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About EPD:

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary:

As a Sales Support Consultant, you will provide commercial leadership and specialized expertise to support the growth and success of Caterpillar's Electric Power business. Working closely with regional sales teams, dealers, and customers, you will develop and implement value-based solutions that strengthen Caterpillar's competitive position and accelerate business growth. This role provides centralized commercial expertise, supports complex sales opportunities, develops capability across the dealer network, and leads strategic initiatives that advance both short-term business objectives and long-term growth priorities.

What you will do:

Serve as a sales and commercial support specialist for regional sales teams focused on dealer growth within Electric Power, providing commercial coordination and project execution supporting reps, dealers, and customers.

• Deliver commercial process improvement projects to the regional sales teams to grow sales to user revenue through dealers.

• Define and manage annual dealer performance metrics and consult with regional sales teams for successful outcomes.

• Lead annual business planning and target setting for EPD commercial goals.

• Standardize processes across supply chain, order fulfillment, and invoicing activities.

• Drive the strategy and governance of EPD workstreams to grow the business towards 2030 goals.

What you will have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

• Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
  Level Working Knowledge:
  • Summarizes the stages of the business development lifecycle.
  • Assists in developing new geographical areas for the organization's products or services.
  • Implements common business development incentive programs.
  • Assists in creating an incentive plan to encourage new business growth and development.
  • Researches approaches for exploring new business opportunities.

Top Candidates Will Also Have:

• Bachelor's degree in a business concentration including marketing, business administration, economics, finance, and related fields from an accredited university. Equivalent professional experience will be considered.

• Demonstrated experience in power generation, energy systems, electrical systems, or related industries.

• Experience in field, dealer, customer-facing, analytical, and related sales or commercial roles.

• Strong collaboration, communication, relationship-building, critical thinking, and problem-solving skills.

• Ability to work effectively across regions, cultures, and organizations while aligning diverse stakeholders around common objectives.

Additional Information:

• This position is located in Irving, TX.

• Travel up to 10% is required.

• Domestic relocation assistance is offered for this position.

• Visa sponsorship is not offered for this position.

• This position requires the candidate to work a 5-day-a-week schedule in the office.

Final Details:

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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