Quality Manager

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Key Responsibilities

• Lead and manage plant-level quality strategy for raw material and process quality.
• Drive root cause analysis and corrective/preventive actions to eliminate quality issues.
• Establish, implement, and continuously improve quality management systems, policies, and procedures.
• Drive supplier quality performance in collaboration with SQE teams, ensuring incoming material compliance.
• Partner with CQE to resolve customer issues and improve satisfaction.
• Lead problem-solving initiatives using structured methodologies (e.g., 8D, Six Sigma, RCA).
• Ensure compliance with internal standards, regulatory requirements, and industry certifications (e.g., ISO).
• Develop and monitor key quality metrics, including defect rates, PPM, and process capability.
• Build and lead a high-performing quality team with a continuous improvement mindset.
• Drive cross-functional collaboration with production, engineering, and supply chain teams.
• Support new product introductions and process changes with robust quality planning and validation.
• Lead internal, supplier, and external audits and drive corrective actions.

Required Skills/Qualifications

• Bachelor’s degree or above in Engineering, Quality, or related field.
• Extensive experience in manufacturing quality management.
• Proven leadership and people management capability.
• Strong knowledge of quality systems (ISO, Six Sigma, Lean, APQP, PPAP, FMEA).
• Experience in supplier quality and cross-functional collaboration (SQE/CQE).
• Data-driven problem-solving and analytical skills.
• Strong bilingual communication skills (Mandarin and English).
• Solid understanding of production and process quality.

Preferred Skills/Qualifications

• Experience in hydraulics or industrial manufacturing.
• Six Sigma Green Belt / Black Belt.
• Experience with digital quality systems and data analytics tools.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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