Lifecycle Specialist

Beschrijving

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence.

As a Program Specialist, you will be responsible for managing projects focusing on developing and maintaining optimal processes for the aftermarket parts portfolio managed solutions that support actions within the Supply Chain, Purchasing, Inventory, Compliance, and Dealer Collaboration processes and rules, as well as facility supply chain goals and objectives.

Additional Information:

• This role is located in Morton IL and does not offer relocation.
• This role is 1st shift, Monday – Friday.
• This role is 100% on-site with no opportunity for hybrid or remote schedules
• This role requires up to 10% domestic travel

What You Will Do:

• Lead projects identifying, defining, and implementing integrated solutions and performance improvements, including building internal and external alliances to explore opportunities.

• Leverage project execution methodologies (charter, fishbone, 5-why, etc.) to ensure proper alignment on scope and deliverables delivered on-time and to stakeholder expectations.

• Investigate and incorporate benchmarks, automation, best practices, and metrics to develop optimal processes for aftermarket solutions.

• Analyze data / processes to identify and prioritize opportunities for improving performance and creating more cost-effective solutions.

• Supporting PLS leadership as needed for senior and executive leader reporting.

What You Have (Basic Requirements):

• Bachelor’s Degree or higher

• Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.

• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.

• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

• Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
  
  

What Will Set You Apart (Top Candidates Will Have):

• Experience and knowledge of project management methodologies / tools and lean process improvements.

• Previous experience reviewing and analyzing business data and providing resolutions.

• Thorough understanding of aftermarket part policies and procedures.

• Understanding of part supply systems / technology solutions.

• Previous experience in Compliance, Inventory, Dealer Support, or Supply Chain

• Cross-functional project experience working with all levels of the Enterprise

• Working knowledge of power apps, automation techniques, etc.
  

What You Will Get:

Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience.

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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