Territory Manager

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts, and services.

Headquartered in Nashville, Tennessee, Cat Financial serves customers globally through offices and subsidiaries located across North and South America, Asia, Australia, Europe, and Africa. Visit cat.com to learn more about Cat Financial.

At Caterpillar, you build what matters—whether it's the career you want, valuable professional skills, strong relationships, or innovative technologies. Around the world, there is important work to be done: building critical infrastructure, supporting local economies, and meeting the growing demand for energy. Our success is powered by our people and strengthened through diversity, inclusion, and collaboration.

If you are looking for personal and professional growth in a company with an inclusive culture that values equity, respects differences, and believes in the potential of every employee, Caterpillar is the right place for you. We encourage applications from people with disabilities and individuals of all backgrounds, cultures, genders, ethnicities, religions, ages, nationalities, and sexual orientations.

Job Summary

The Territory Sales Manager is responsible for managing sales activities within an assigned geographic territory and driving the achievement of sales objectives through effective customer and dealer relationship management.

This role is responsible for implementing sales strategies, identifying business opportunities, supporting dealer development, and ensuring customer satisfaction through a consultative sales approach. The Territory Sales Manager works closely with cross-functional teams and dealers to drive business growth, support product initiatives, and optimize market performance within the assigned territory.

The successful candidate will be responsible for supporting customers across Chile, covering territories from the Valparaíso Region (Region V) through the southern part of the country.

What you will do:

• Understand the business model and operate within established business process guidelines, including approvals for commercial actions and variance programs.

• Support dealers in forecasting, sales, rental, and used equipment strategies, as well as sales planning and execution.

• Assist with the rollout and commercialization of new products and services.

• Manage dealer relationships and business performance across the assigned territory.

• Conduct regular dealer business reviews and ensure corrective actions are implemented when necessary.

• Identify and pursue growth opportunities within the territory.

• Present products, services, and value propositions to customers and stakeholders.

• Build and maintain strong customer relationships to support long-term business growth and customer satisfaction.

• Collaborate with internal teams to ensure a consistent and effective customer experience.

Skills you have:

Customer Focus: Knowledge of customer needs and expectations, ensuring customer satisfaction remains a primary consideration in business decisions and solutions.

Industry Knowledge: Understanding of industry trends, market dynamics, competitive landscape, and regulatory considerations relevant to the construction and financial services sectors.

Decision Making and Critical Thinking: Ability to analyze situations, evaluate alternatives, and make sound business decisions based on data and informed judgment.

Effective Communication: Ability to clearly communicate ideas, information, and recommendations to customers, dealers, and internal stakeholders.

Negotiation: Ability to negotiate effectively with customers, dealers, and business partners while maintaining collaborative relationships.

Relationship Management: Ability to establish, develop, and maintain strong relationships with customers, dealers, vendors, and internal partners.

Account Management: Experience managing customer portfolios and providing ongoing support to existing accounts.

Value Selling: Ability to articulate and demonstrate the value of products, services, and solutions to meet customer needs and drive business results.

Basic Requirements:

• Bachelor's degree in Commercial Engineering, Business Administration, Finance, or a related field.

• Intermediate English proficiency.

• Minimum 5 years of experience in Sales, Business Development, Customer Service, or related commercial roles.

• Knowledge of the Construction and/or Financial Services industries.

Top Candidates Will Also Have

• Advanced English proficiency.

• Experience working with dealers and dealer networks.

• Experience within the banking, financial services, or financing industry.

• Strong commercial acumen and customer relationship management skills.

• Experience managing territories and developing growth strategies.

Additional Information:

• Availability to travel as required, based on the coverage needs of the assigned territory.

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Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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