Federation Product Owner

Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Federation Product Owner

Role Definition:

The role of the Federation Product Owner within the Identity Access Management (IAM) organization of Caterpillar Cybersecurity is responsible for setting direction and overall management of the federations within Entra ID. This includes the management of the Ping Federation and Ping Access service offerings within IAM. The Federation Product Owner will provide overall management and direction for support and key projects within the identified services. This role will also interact with application teams and technical resources around the enterprise to advise and direct them to the best fit for their federation needs. The position requires a strong ability to communicate the business value of Federation projects with business users and customers. Excellent interpersonal skills are required to manage sensitive issues and develop skills within the team.

What You Will Do:

• Provide leadership of several Federation Service practitioners to set priorities and drive execution.

• Provide clear strategic direction for the Entra Federation Services, including the long-term strategy for App registration lifecycle management (LCM).

• Develop Entra skills within the team.

• Act as sponsor and engage in chartering and execution of Federation related projects.

• Champion Federation key projects with Caterpillar leaders.

• Facilitate the creation / update of Federation roadmaps and strategies.

• Leverage understanding of customer experience (CX) skills in the evaluation of Entra Federation and Ping Access services.  

• Act as a trusted advisor to the enterprise on Federation Services.

What You Have:

• Accredited, four-year Information Technology degree, a closely related technical degree, or equivalent experience.

• Strong writing, communication, and presentation skills; ability to deliver messages to technical and non-technical audiences.

• Ability to balance customer experience and IT risk.

• High Level of customer focus with professional communication skills.

• Demonstrated quick and clear decision-making skills in a collaborative environment, strong people management with a focus on developing others.

• Self-starter with strong technical leadership skills and business acumen.

• Ability to think broadly and strategically balanced with high attention to detail.

• Excellent organizing, time management, and priority setting skills.

• Effective relationship building and influencing skills

• Strong analytical and problem-solving skills.

Skill Descriptors:

Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

Level Extensive Experience:

• Advises others on the assessment and provision of all technical solutions

• Engages appropriate subject matter resources to effectively resolve technical issues.

• Mentors others to enhance their technical competence and its application to achieve more effective technical solutions.

• Coaches others in promoting, defining, analyzing, and providing superior technical solutions to business problems.

• Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.

• Assumes accountability for personal technical performance and holds others responsible for theirs.

Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.

Level Extensive Experience:

• Collaborates with an extended professional technology network to help clients effectively identify, plan for and accomplish technology objectives.

• Supervises others in advising a range of clients across a myriad of products, technologies, services and solutions in a relevant technology domain. • Identifies and evaluates emerging technologies and advises clients regarding their potential business impacts.

• Effectively consults with and conveys technology concepts, business impacts and other advice to senior client levels.

• Trains others in developing technology business, channel management and client coaching.

• Leverages formal certifications in mastery of multiple areas of technology in demonstrating credibility for client consulting.

Emerging Technologies: Knowledge of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.

Level Working Knowledge:

• Assists in comparing business performance before and after the implementation of new information technologies.

• Participates in the integration of new information technologies with an organization's existing system.

• Decides on short-term, daily business needs for the design of information technologies.

• Coordinates the design, application and evaluation process for new information technologies.

• Adheres to organizational policies related to information technology usage.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Level Extensive Experience:

• Plays an active or leading role in recording and storing requirement documents in various forms.

• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.

• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.

• Produces detailed functional and information requirements models and documentation.

• Trains others on requirements walkthroughs and quality reviews.

• Utilizes automated diagramming tools to ensure traceability of requirements.

Systems Software Infrastructure: Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools.

Level Extensive Experience:

• Designs and implements software infrastructure and core technologies.

• Develops software architecture and data management policies and procedures.

• Resolves issues regarding the implementation of heterogeneous open systems.

• Evaluates the management of software configuration facilities and practices.

• Coaches on the essential elements of software architecture, platforms and products.

• Facilitates internal and external cooperative and distributed alignment and processing of systems software infrastructure.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.

Level Extensive Experience:

• Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future.

• Creates trouble reports for all issues found and reviews solutions for completeness and correctness.

• Directs the resolution of communications problems in multi-vendor environments.

• Resolves a variety of hardware, software, and communications malfunctions.

• Coaches others on advanced diagnostic techniques and tools for unusual or performance-related problems.

• Facilitates the distribution of releases reports and correction packages to departments or clients.

Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.

Level Expert:

• Directs the design and production of a full spectrum of written technical materials.

• Provides insight into multiple documentation tools, techniques and delivery mechanisms.

• Plays a leadership role in supporting the analysis, design and development of a documentation solution.

• Leads the design and development of high-impact, wide-audience documentation systems.

• Predicts industry and marketplace trends regarding documentation tools and techniques.

• Monitors the effectiveness of existing tools and techniques and implements improvements.

Education/Experience: Degree or equivalent experience desired

Additional Info :

• The primary location for this position is Peoria, IL or Dallas, TX or Nashville, TN.

• This role requires 3 days onsite.

• Domestic relocation is NOT available.

• SPONSORSHIP IS NOT AVAILABLE.

What You Will Get -

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

• Here you earn more than just a salary because we value your performance.  We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.

• All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly one hundred years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Posting Dates:

December 2, 2024 - December 6, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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