Administration Assistant (1 Year Agency Contract)

Career Area:

Business Support Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar provides services to our customers far beyond the initial equipment sale. Caterpillar's Construction Industries Services Division (CISD) exists to support enterprise efforts to deliver value-added services to customers. By enhancing customer value, Caterpillar and our dealers create the opportunity to profitably grow our businesses while reducing the impact of market cycles.

CISD currently has an opportunity for an experienced Administrative Assistant to join the Caterpillar team.

Job Summary

Provides administrative support and coordination activities to senior managers and other staff in the team to allow for more efficient operations.

What You Will Do

• Schedule meetings and maintain calendars.

• Make travel arrangements.

• Prepare expense books.

• Coordinate communications by receiving and passing along e-mails, notices, etc.

• Prepare presentation materials as needed.

• Maintain records and prepare reports such as organization charts, phone lists, records retention, etc.

• Coordinate customer/dealer/consultant meetings logistics.

• Provide other routine administrative duties as required.

• Provide back-up duties for other administrative professionals as needed.

What You Have

Accuracy and Attention to Detail : Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Processes limited amounts of detailed information with good accuracy.

• Develops and uses checklists to ensure that information goes out error-free.

Collaborating : Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

• Demonstrates experience participating in productive collaborative processes.
• Assists in communicating shared goals with diverse groups and parties.

Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Looks for and considers non-verbal cues from individuals and groups.

Flexibility and Adaptability : Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

• Adjusts to new or changing assignments, processes, and people.
• Identifies and considers alternative approaches to situations or problems.

Managing Multiple Priorities : Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

• Recognizes changing demands and priorities; validates changes with management.
• Responds to day-to-day operational priorities while still making progress on project work.
• Performs at least 2-3 concurrent activities without reducing productivity.

Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Office Administration : Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.

• Arranges meetings, schedules rooms, equipment, refreshments, etc.
• Distributes internal and external correspondence to appropriate recipients.
• Coordinates travel arrangements and expense reimbursements.
 

Microsoft Office : Solid knowledge of Microsoft Office - Excel, Powerpoint, Word and Outlook i

Basic Financial Skills : basic budgeting, expense tracking, or financial report handling experience.

Additional Details

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status ; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers .

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. 

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Posting Dates:

November 13, 2024 - November 26, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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