Technology onboarding Specialists

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT’S YOUR TIME!

Make Your Career Count!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we have been helping customers build a better and more sustainable world, and we are committed to contributing to a low-carbon future. Our innovative products and services, supported by our global dealer network, deliver exceptional value that helps customers succeed.

When you join Caterpillar, you become part of a global team that cares not only about the work we do, but also about each other. We are builders, problem solvers, and future creators who are shaping stronger and more sustainable communities. We don’t just talk about progress and innovation — we make it happen, with our customers and in the places where we live and work. Together, we are building a better world so that everyone can enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture that values equity, respects differences, and believes in people’s potential, this is the right place for you. We welcome candidates with disabilities and promote diversity in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation.

Important:

Please check the email associated with your application regularly, including your spam/junk folder, as it is our primary communication channel.
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Role Overview / Responsibilities:

Acts as a CAT Technology Onboarding Specialist within the Construction Industry-Customer Solutions Group. This role uses technical expertise to enhance safety and productivity across our customer sites, focusing on production processes and application underpinned by cultural and operational change management.

This position supports both new and existing Construction Technologies driving customer success at the jobsite.

This role also provides recommendations to the Product Development team, influencing product evolution based on market needs, trends, and key areas for continuous improvement.

Key Competencies:

• Customer Focus: Knowledge of values and practices that prioritize customer needs and satisfaction, and the ability to translate this into tailored solutions.
• Service Excellence: Understanding of customer service concepts and the ability to meet or exceed expectations through direct or indirect support.
• Effective Communication: Ability to clearly convey, receive, and interpret information using appropriate communication methods.
• Problem Solving: High level of initiative, open-mindedness, and intercultural competence to create a team atmosphere. Knowledge of tools and techniques to identify, anticipate, and resolve organizational or operational issues.
• Relationship Management: Ability to build and maintain strong working relationships with customers, suppliers, and colleagues.

Basic Qualifications:

• Education: Bachelor’s degree, preferably in Engineering or Technology similar or equivalent
• Experience: Previous experience with technology applied to the construction industry, including familiarity with digital tools for improving operational and production processes.
• Customer: Extensive knowledge of the regions construction market and other major industries in the region
• Language: Fluent in spoken and written English

Preferred Qualifications:

• Strong knowledge of Caterpillar technologies, fleet management systems and application across all construction sites.
• Experience in machine operation and production processes.
• Degree in Engineering.
• Experience in practical training or coaching

Additional Information:

• This position requires the employee to work onsite at various customer operations
• This position requires above-average commitment and willingness to travel at least 60% of the time domestic and international.

Some of the offered benefits*:

·Medical plan

·Dental plan

·Medicines reimbursement

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance

·Christmas basket

·Transportation

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

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Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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