Senior Account Manager - Remanufacturing

描述

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

CATERPILLAR REMANUFACTURING
Do you have a passion for helping customers and supporting a sustainable solution? Since 1973, Cat Reman has helped bring the value at the core of every Cat product back to life. Customers look to us to provide a high-quality solution that is good for their business - and promotes sustainability. It's important to us to deliver. Our team is full of industry leaders. Together, following common values, we share a passion for delivering sustainability benefits that help the company contribute to a circular economy. It’s rewarding to work, with an inspiring team, where every contribution matters.

Caterpillar’s Remanufacturing Division has an exciting opportunity for a Senior Account Manager located at our Mossville, IL, Irving, TX or Nuevo Laredo, Mexico facility. (If you are interested in working at the Nuevo Laredo facility, there is a separate job posting that you must apply to) In this role, you will own end-to-end business and lifecycle management for Reman Air System Products, including aftertreatment, air compressors, and air starters. You will also develop and maintain strong internal partner relationships and external Reman purchase-finished supplier relationships.

What You Will Do:

Primary Responsibilities Will Include but not limited to:

• Develop and manage NPI projects across key Reman product areas.
  • Aftertreatment: Diesel Particulate Filters, and Clean Emissions Modules.
  • Air Systems: Air Compressors, A/C Compressors, and Air Starters.
• Purchase-Finished (PF) Compliance: Ensure all aspects of the Reman PF business comply with enterprise procedures and product line strategies.
• PF product and supplier strategies: Drive strategies that support an OPACC-positive PF Reman business through close collaboration with Purchasing and favorable Reman contract and agreement terms related to pricing, core, inventory, and lifecycle management.
• Internal finished products: Drive strategies that support an OPACC-positive Reman business through close enterprise collaboration around lifecycle management, including pricing, core, and inventory management.
• NPI growth and execution: Drive NPI growth and execution by reviewing product line gaps for NPI potential, refining associated business cases, prioritizing opportunities, and monitoring business cases throughout NPI gate reviews. Manage major NPI risks for key projects, including supply chain, inventory, and forecasting, while aligning with the enterprise on CPIs, new side development, Purchasing, and PSLD.
• Manage P&L to meet full-year profit commitments, including ABP, S&OP, and RBM. Manage costs through seeding and stocking decisions, salvage opportunities, and supplier negotiations and agreements.
• Support quality through targeted project support, ongoing issue inquiry, and appropriate escalations as needed.

What You Will Have:

Customer Focus: Extensive experience understanding customer needs, building strong relationships, delivering on commitments, and using feedback to create effective customer solutions.
Industry Knowledge: Working knowledge of industry trends, products, services, regulatory considerations, and how the function supports the broader business.Decision Making and Critical Thinking: Extensive experience analyzing information, evaluating alternatives, validating assumptions, and making informed decisions that support business outcomes.
Effective Communications: Extensive experience adapting messages for the audience, communicating clearly across levels, providing feedback, and using appropriate influence and persuasion.
Negotiating: Extensive experience leading internal and external negotiations, balancing diverse interests, assessing risks, and working toward collaborative, win-win outcomes.
Relationship Management: Extensive experience establishing and maintaining productive relationships with customers, suppliers, vendors, peers, and support teams.
Account Management: Extensive experience managing customer accounts, understanding market and customer trends, recommending solutions, and monitoring customer satisfaction.
Value Selling: Extensive experience applying value-selling principles, aligning solutions to customer needs, delivering value-added support, and coaching others on customer-focused selling approaches.


Who This Role Is Great For:
This role is a strong fit for a self-starter who is accountable, customer driven, and comfortable leading complex projects in a highly collaborative environment. The ideal candidate brings strong business acumen, project management, organization, and interpersonal skills, with the ability to work effectively across internal and external teams.

Preferred Qualifications:

• 4-year degree and 10+ years of experience demonstrating leadership of complex projects, strong business acumen, project management skills, organization, and interpersonal effectiveness.
• Aftertreatment experience and a strong working knowledge of related systems.
• NPI experience and knowledge of supply chain processes, including aftermarket inventory management, purchasing, and supplier relations.
• Ability to communicate technical information effectively to a variety of audiences.
• Ability to work effectively with people from diverse backgrounds and cultures, internally and externally, while influencing appropriately and resolving differences.
• Strong human relations skills with the ability to develop collaborative and cooperative working relationships inside and outside of Caterpillar.
• Willingness to travel up to 20% for supplier and facility visits, both domestic and international.
• Ability to work in-office five days per week.

What You Will Get!
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of annual bonuses.Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401k savings plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Paid parental leave
• Healthy Lifestyle Programs
• Employee Assistance Programs
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

All eligible candidates MUST pass the following pre-employment screenings before they can be hired to any Caterpillar position:

• Background Screening
• Drug & Alcohol Screening
  

Please ensure you frequently sign into your candidate home for any updates or correspondence for positions that you have applied for. https://cat.wd5.myworkdayjobs.com/CaterpillarCareersKeep a frequent check on emails as correspondence will be sent to the email that you used to apply with. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Visa sponsorship is NOT available for this position.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers

Domestic & International relocation assistance is offered for this position.

About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.