Manager Program Management

描述

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Leads a team of project management professionals, and oversees the operational functions and strategies of corporate programs.

Responsibilities
• Evaluating and providing guidance during the general and detailed planning stages of organizational programs; developing strategies to ensure all projects within the program are cohesive and in line with organizational goals.
• Overseeing the hiring, development and management of all project teams within the program, including both internal staff and external contractors.
• Defining, establishing and monitoring the program's project management goals.
• Collaborating with business executives on using a disciplined project management approach and coaching them on their project-related roles and responsibilities.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Budgeting: Knowledge of organization's budget process; ability to apply policies and practices for planning and administering a budget.
Level Working Knowledge:
• Applies established organizational practices in budgeting.
• Under guidance, produces budget reports of planned vs. actual expenses with variances explained.
• Supplies supporting information and justification for major line items.
• Documents capital appropriations and project authorizations.
• Uses budgeting and charge-back practices within own area.

Conflict Management: Knowledge of managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
Level Extensive Experience:
• Mediates and resolves conflicts among individuals, groups, and departments.
• Practices positive collaboration and converts difficult interactions into productive ones.
• Guides participants in a conflict to rethink their current views.
• Demonstrates good judgment in deciding when to involve a third party.
• Makes parties aware of case studies of constructive and destructive conflicts.
• Surfaces disagreements in early stages.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Extensive Experience:
• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Extensive Experience:
• Achieves influence and impact even when holding a position contrary to the majority.
• Discards examples of persuasive arguments lacking substance or impact.
• Leads and presents collaborative assessments that persuasively influence decision makers.
• Advises on techniques to build rapport and commitment to common purpose.
• Determines and leverages the decision-making style of the individual or group being influenced.
• Delivers well-received presentations of cost, benefits, risks, and other considerations.

Alignment: Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies.
Level Extensive Experience:
• Involves team in discussions focused on clarifying and improving broad commitment.
• Interprets the organization's vision for external stakeholders.
• Establishes clear expectations and accountabilities linked to the vision.
• Develops methods for effectively and consistently communicating strategy and operational goals.
• Helps managers tailor approaches for mobilizing their team around the strategy.
• Refines operational priorities over time to preserve alignment with vision.

Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Level Extensive Experience:
• Involves key stakeholders in upfront planning efforts.
• Enlists formal and informal network contacts to improve collaboration among teams
• Generates "win-win" strategies to gain support for key initiatives from others across boundaries.
• Establishes ways to encourage teamwork across functions.
• Coaches others on best methods for performing teamwork across organizational boundaries.
• Recommends systems and technology to promote widespread collaboration.

Goal Setting: Knowledge of the value of creating goals that stretch the teams' capabilities; ability to develop and track challenging goals that support business strategies.
Level Working Knowledge:
• Sets objective standards and develops goals that can be measured concretely.
• Documents lessons learned for future goal-setting exercises.
• Monitors progress toward goals throughout the period of measurement.
• Maintains line-of-sight with organizational goals to ensure maximum impact.
• Escalates concerns about goals that are subject to changing conditions.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Extensive Experience:
• Updates stakeholders on potential changes; re-negotiates requirements as necessary.
• Identifies the critical goals and tasks required to meet daily objectives.
• Develops contingency plans or to improve processes and to avoid problems before they occur.
• Evaluates linkages and interrelationships when prioritizing multiple responsibilities.
• Manages conflicting priorities effectively.
• Tracks the implementation of plans closely to ensure that desired outcomes are achieved.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

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