Quality Technician

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What you'll do:

The QMS Coordinator is responsible for maintaining, administering, and improving the company’s Quality Management System (QMS). This role ensures all operational processes and products comply with internal standards and external regulatory requirements. The ideal candidate will lead internal audits, facilitate employee training, and drive continuous improvement initiatives.

Key responsabilities:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Basic Understanding:
• Explains characteristics and steps in an effective decision-making process.
• Identifies issues and communicates with others when a decision needs to be made.
• Names decision makers in own environment and cites examples of past decisions.
• Describes types of decisions incumbent may and may not make in own job or function.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Quality Management System (QMS): Knowledge of Quality Management System's (QMS) functions, features, and capabilities; ability to design, implement, test, and maintain Quality Management Systems to consistently meet customer requirements and regulatory compliances.
Level Basic Understanding:
• Explains the main features, functions, and capabilities of QMS.
• Lists the major market players/vendors of QMS.
• Outlines the benefits of using automated and manual QMS.
• Understands the role of QMS in implementing a formalized system for documenting manufacturing processes and procedures to meet customer requirements and regulatory compliances.

Skills required

• Quality Systems Knowledge — Understanding of ISO standards, QMS frameworks, and regulatory requirements.

• Internal Auditing — Ability to plan, execute, and document audits effectively.

• ISO 9001 Certified Auditor (Preferred) — Certification as an ISO 9001 Internal or Lead Auditor is highly desirable and strengthens the candidate’s ability to lead compliance activities.

• Continuous Improvement — Familiarity with Lean, Kaizen, or similar methodologies.

• Documentation Control — Experience managing procedures, records, and controlled documents.

• Root Cause Analysis — Ability to identify issues and support corrective actions.

Qualifications

• Bachelor’s Degree (Engineering, Industrial, Quality, or related field preferred).

• 2+ years of experience in manufacturing processes.

• Intermediate English level — able to communicate in meetings, read documentation, and write basic reports.

• Ability to rotate shifts if required.

• Availability to work onsite.

Please check the email associated with your application frequently, including your junk or spam folder, as this is the primary method of communication. If you would like to know the status of your application, please use the candidate login on our careers website, as it will reflect any updates to your status.

Caterpillar’s Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. Our company does not require pregnancy tests or HIV tests as conditions for employment, continued employment, or promotion.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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