Demand Plan & Orders Scheduling Analyst

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

D&O team key role, this position is responsible for:

1. Key customers order handle & demand forecast management, meet D&O KPI.

2. Key role in CCMC S&OP process to ensure S&OP sales volume timely release, QG for S&OP MH & COS and S&OP infobub digital project and continual maintenance.

3. As a NPI control role in SC to weekly follow up NPI steps with standardized check list, to avoid current NPI issue, such as pending too long time for customer orders, demand Phase in & phase out not at same time issue, and raw materials issue, to avoid negative impact on inventory etc.

4. Expert in D&O team and assist manager in creating a more efficient D&O team through digitalization projects, expert at PBI, Power Automate, Power Apps.

5. D&O CBS key user to solve special CBS SD problems and continually maintain the lesson learn book.

6. Support D&O analysts to solve challenges with customer demand change and collaboration.

7. Support D&O process & working instruction continual improvement.

8. Other tasks assigned by leaders.

Qualifications:
1) bachelor’s degree (related to Supply Chain is better)
2) Good at written and oral English.

3) Strong analysis skill and familiar with Digital tools (Such as PowerBI, Power Automate, Power Apps, VBA etc.)

3) 3-5 years' relevant work experience in supply chain
4) Able to work independently with overseas customers
5) Knowledge of SAP is necessary.
6) Strong analytical and problem-solving skills
7) Excellent interpersonal, teamwork, organization and communication skills

Skill Descriptors
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Level Extensive Experience:
• Advises on advanced data gathering and analysis methodologies and technologies.
• Oversees data gathering and analysis activities within the organization.
• Documents sources and validates the accuracy of data analysis by evaluating the pros and cons of data analysis methods used.
• Implements procedures and policies within a data processing function.
• Teaches others how to improve the validity and reliability of data used in various analyses.
• Evaluates best practices of data gathering and analysis within the industry.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience:
• Develops, refines, and communicates tactical plans for own responsibilities.
• Provides the right level of detail as input for strategic plan development.
• Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
• Ensures attention to the detail and dependencies of existing departmental-level plans.
• Plans for allocation of resources in line with unit goals, technical and business objectives.
• Ensures the planning process is integrated with the overall business plan.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Working Knowledge:
• Approaches a situation or problem by defining the problem or issue and determining its significance.
• Makes a systematic comparison of two or more alternative solutions.
• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
• Identifies the major forces, events and people impacting and impacted by the situation at hand.
• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
• Reviews others' writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Demand Management: Knowledge of processes and methods of Demand Management; ability to effectively sense, predict, plan for and manage the demand for products and services.
Level Extensive Experience:
• Compares and contrasts alternative approaches and tools for demand management.
• Coordinates daily work of demand management for different locations within a facility or a supply network.
• Develops, implements and evaluates demand management program goals and KPIs.
• Participates in establishing procedures for planning, implementing and monitoring demand management strategies.
• Reviews reports used for demand management to find out related problems.
• Trains others on implementing and supporting demand management.

Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
Level Extensive Experience:
• Monitors effectiveness of sales and production forecasting systems; adjusts as necessary.
• Advises others in the selection and implementation of demand forecasting and management software.
• Trains others on implementing approaches for creating annual and long-term demand forecasts.
• Integrates input from diverse sources to produce demand forecasts for multiple products or regions.
• Selects appropriate forecasting techniques for each product line and plant.
• Teaches others about the use and impact of historical data in forecasting.

Caterpillar is an Equal Opportunity Employer (EEO). All qualified individuals - Including but not limited to individuals with disabilities, females, and minorities - are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

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