Communications Specialist

Career Area:

Communications

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

Creates employee communications content; participates in the execution of employee communications programs within the organization.

Responsibilities

• Collaborating with internal stakeholders and advising on the suitability of approaches for communication efforts.

• Tracking and analyzing metrics to measure the effectiveness of internal communications.

• Assisting in the planning and creation of content for employee communication channels; ensuring that messaging and branding are consistent across all channels.

• Developing and distributing communications materials, such as written communications, presentation materials, etc. to deliver key messages.

•Typical communications work includes all-employee meeting, daily communication messages, GM letter, leaders talking points, message goes to production employees, project milestone communication and articles, etc.

• Manage facility’s communication panels and signages, culture related events, employee engagement and experience activities, recognition program, company event and celebration, government affairs, senior leaders visit coordination, etc.

Skill Descriptors

Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Basic Understanding:

• Describes the organizational culture for interacting with others.

• Provides examples of individuals with good interpersonal skills and their specific skills.

• Explains the benefits of maintaining positive working relationships with associates.

• States the basic characteristics of good working relationships.

Communicating for Impact: Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations.

Level Working Knowledge:

• Analyzes the interests or requirements of the audience; shares only relevant information in a direct and efficient manner.

• Adapts standard communication approaches when conducting dialogue with different audiences or conveying messages.

• Explains others' view points and asks questions to ensure mutual understanding.

• Recognizes and assesses cues or unstated intentions behind verbal and nonverbal communication.

• Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.

Level Basic Understanding:

• Seeks help to modify priorities as new information surfaces or conditions change.

• Demonstrates the ability to estimate the time and resources required to complete tasks.

• Identifies own key assignments, schedules, and process steps.

• Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.

Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing.

Level Working Knowledge:

• Reviews and discusses common problems with written text.

• Assesses considerations for matching the format and style to audience needs.

• Writes or edits publishing materials, scripts or other communication media.

• Follows standard style guidelines such as ‘Chicago Manual of Style’ or ‘Associated Press’.

• Selects appropriate marketing copy or promotional text for specific types of publications.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

十一月 12, 2024 - 十一月 26, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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