Manager NPI

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition:

Manages multiple or complex engineering projects aligned with NSI and NTI's involving multiple functions or sites. To lead a Business Unit wide multi-functional team which manages all phases of the NSI (New Source Introduction) process for component-sourcing projects.

This position works with Engine Components & Thermal Systems (ECTS) Engineering team, Platform Engineering, Customer Service, Purchasing, Operations, Manufacturing, Quality, Supply Chain, Business Services, PMO, PSLD, Reman, and Suppliers to plan and execute critical sourcing projects for 3500, C175, 3600 & Med Vee ECTS components.

Responsibilities:

- Coordinating with the businesses, sales, marketing, and platform groups to manage resources for each deliverable within the project.

- Overseeing project progress and costs; communicating status with stakeholders and participating functional areas; addressing and resolving problems.

- Influencing project staffing; motivating and developing project team and team members.

- Communicating with customers and managing expectations; ensuring effective use of project controls and reporting mechanisms.

- Process Ownership of LPSD’s New Source Introduction (NSI) Workstream.

- Possess expertise in all NSI disciplines; lead continuous improvement efforts.

- Provide teaching and coaching for project leaders.

- Maintain process guidance documentation (checklists, process flow map, templates, etc…).

- Provide and discuss Key Gateway Deliverables list.

- Align project timelines with deliverables to determine gateway dates.

- Provide and discuss gateway agenda template.

- Provide and discuss DR/PR and Gateway examples.

- Manage NSI Portfolio for ECTS Components.

- Meet weekly w/ Engineering Managers to update NSI Project List.

- Maintain NSI OBEYA charts and present to Product Manager in Monthly PM OBEYA meeting.

- Lead NSI projects.

Degree Requirements:

- Bachelor’s degree in Engineering or related field with 10+ years of relevant experience engaged with cross-functional or technical teams.

- Excellent problem-solving skills.

- Strong leadership and team management capabilities.

- Strong written and verbal communications skills with demonstrated ability to tailor communications to multiple levels of the organization.

Top candidates will also have:

- Masters degree in engineering or the sciences strongly preferred.

- Strong understanding & experience of the multiple functional disciplines that support component-sourcing work, or direct work experience in at least one of these areas: Supply Chain, Purchasing, Engineering, Manufacturing, Quality, and Business Services roles.

Skill Descriptors:

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (3-5 years) and strategic (5-7 years) planning in support of the overall business plan.

Level Extensive Experience:

• Develops, refines, and communicates tactical plans for own responsibilities.

• Provides the right level of detail as input for strategic plan development.

• Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

• Ensures attention to the detail and dependencies of existing departmental-level plans.

• Plans for allocation of resources in line with unit goals, technical and business objectives.

• Ensures the planning process is integrated with the overall business plan.

Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.

Level Extensive Experience:

• Oversees development activities for multiple products or product lines.

• Advises colleagues on implementation and operational considerations.

• Coaches others on key factors that differentiate offerings from that of competition.

• Develops procedures for product planning, development, and delivery cycles.

• Promotes understanding of multiple product and service groups and their interdependencies.

• Monitors regulatory and environmental issues and considerations.

Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

Level Working Knowledge:

• Utilizes quality indicators relevant to own unit or function.

• Adheres to organizational quality management processes and practices.

• Applies key aspects of continuous improvement processes and evaluates impact on quality.

• Uses quality evaluation tools and techniques such as walkthroughs and inspections.

• Works with quality assurance methods, tools and techniques.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Expert:

• Works to create a climate that values and rewards good oral and written communication.

• Communicates effectively with diverse audiences, using appropriate media and language.

• Monitors developments in communications tools for potential use by organization.

• Writes reports, articles, or books for distribution to the business or professional community.

• Ensures important messages are clearly understood.

• Coaches others on methods of improving their own communications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.

• Organizes potential problem solvers and leads problem resolution efforts.

• Uses varying problem-solving approaches and techniques as appropriate.

• Contributes to standard practices for problem-solving approaches, tools, and processes.

• Analyzes and synthesizes information and devises alternative resolution strategies.

• Develops successful resolutions to critical or wide-impact problems.

Customer Service Management: Knowledge of customer service priorities and ability to utilize tools and techniques for maintaining an environment where all understand, and are committed to providing excellent service to internal and external customers.

Level Extensive Experience:

• Communicates with clients on quality of service measurements.

• Ensures teams maintain focus on value-added services.

• Conducts and acts on reviews of open service requests.

• Identifies and resolves gaps in customer expectations versus actual service levels.

• Negotiates the terms of deliverables, service level agreements, and expectations.

• Verifies client satisfaction and keeps customers informed.

Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.

Level Extensive Experience:

• Evaluates risks and vulnerabilities, and creates contingency plans.

• Advises others on preferred tools, techniques and methods for estimating program cost and time.

• Conducts regular and ad-hoc program reviews with project managers, team and clients.

• Coaches others in maintaining open communication among project managers and interested parties.

• Oversees reporting requirements, and creates monitoring and control mechanisms.

• Plans, estimates, staffs, organizes and monitors a set of projects within a program.

Design for Manufacturability (DFM): Knowledge of design for manufacturability guidelines, methodologies, and use cases; ability to use this knowledge to optimize product designs and manufacturing operations.

Level Working Knowledge:

• Analyzes the implementation challenges of DFM methodologies and shares them with their supervisors.

• Documents each stage of the design process for audit and review purposes.

• Follows standard guidelines and best practices while carrying out DFM procedures.

• Implements DFM methodologies to standardize product designs, simplify operations, and reduce costs for certain types of manufacturing processes.

• Utilizes basic DFM tools and technologies to implement DFM methodologies.

Additional information: This job required 5 working days from office

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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