Services Project Manager - Oil, Gas & Marine

Beschrijving

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar Oil & Gas and Marine:

Caterpillar’s Oil and Gas division provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. Globally, we deliver engineered oilfield and drilling equipment repair and certification, mechanical and rotating equipment repairs and upgrades, rapid prototyping of spare parts, robust asset management, operation and maintenance and field engineering services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry. When you join the Caterpillar Oil & Gas and Marine Division (COGMD), you join a global team that helps to power the global energy industry as well as provide power and propulsion on the water.

About the Role:

The Services Project Manager – Oil and Gas & Marine will be the bridge between Services Execution, Marketing and Digital (SEMD) Contracts team and field Operations teams to ensure service contracts are onboarded in a timely and cost-effective manner. Responsibilities include equipment procurement, installation, digital onboarding, troubleshooting issues, establishing metrics and reporting.

Additional Information:

• Preferred location: Houston, Texas
• Travel: Up to 20%
• This position requires 5 days onsite

What Will You Do:

• Develop detailed project plan for contract onboarding and execute the plan to meet customer timelines and contract cost requirements
• Manage the procurement of all required equipment and support hardware for services contracts by working with internal CAT factories and CAT dealers as needed.
• Plan and execute the installation of all contracted equipment by working with customers, CAT dealers and internal CAT support teams
• Ensure all contracted equipment is digitally onboarded and meets contract and operations team remote monitoring requirements
• Troubleshoot and resolve field issues with urgency during equipment onboarding and digital connectivity checks with customers and CAT dealers
• Have a thorough knowledge of Services business processes and manage multiple contracts globally
• Demonstrate thorough knowledge of Caterpillar Inc.; its products and services; its internal systems, processes, and procedures; and its relevant external influences (competitors, laws and regulations, market conditions, etc.) to meet or exceed customer expectations
• Serve as the principal communicator with customers, dealers, and internal stakeholders regarding contract onboarding

Top Candidates Will Have:

• PMP certification/Six Sigma Certification nice to have
• Field experience with Oil & Gas and Marine CAT products, Product link equipment (PLE) and other remote monitoring devices troubleshooting
• Advanced knowledge of Excel, MS PowerPoint, and MS Project
• Knowledge of Power BI, Power Apps and Power Automate is highly desirable
• Good knowledge of Caterpillar policies, standards, procedures, and a broad understanding of Caterpillar’s organization.

What Will You Have:

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Working Knowledge:

• Demonstrates experience participating in productive collaborative processes.

• Under guidance, collaborative meetings.

• Assists in communicating shared goals with diverse groups and parties.

• Helps promote collaboration across generations, functions, regions, and levels.

• Helps solve business problems and meet business goals through collaborative processes.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Working Knowledge:

• Delivers helpful feedback that focuses on behaviors without offending the recipient.

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Makes oral presentations and writes reports needed for own work.

• Avoids technical jargon when inappropriate.

• Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

• Ensures capture of lessons to be learned from a problem-solving effort.

• Organizes potential problem solvers and leads problem resolution efforts.

• Uses varying problem-solving approaches and techniques as appropriate.

• Contributes to standard practices for problem-solving approaches, tools, and processes.

• Analyzes and synthesizes information and devises alternative resolution strategies.

• Develops successful resolutions to critical or wide-impact problems.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Level Extensive Experience:

• Utilizes preferred tools, techniques and methods for estimating project cost and time.

• Plans, estimates, staffs, organizes and monitors significant projects.

• Identifies risks and vulnerabilities; creates contingency plans.

• Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.

• Maintains open communication among project participants and interested parties.

• Communicates reporting requirements; creates monitoring and control mechanisms

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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