Payroll Operations Specialist

Beschrijving

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

This position executes and administers payroll processes accurately, timely, and in compliance with applicable regulations, ensuring an excellent employee experience through strong technical knowledge, attention to detail, and a service-oriented mindset.

What You Will Do

• Updating systems and analyzing processes to ensure periodic payrolls are accurately calculated with disbursements to employees on a timely basis.
• Ensuring the accuracy of payroll routines which include validation of calculated wages, in-process verification and correction of anomalies, and analysis of pay results for comparability with prior periods.
• Collaboratively responding to inquiries and troubleshooting issues related to payroll that require payroll policy interpretation.
• Consistently reviewing payroll procedures to make changes which improve payroll accuracy and efficiencies.
• Maintains compliance with all aspects of payroll.

Required Profile

• Education: Bachelor’s degree in Public Accounting, Business Administration, Finance, or a related field.

• Languages: Basic to Intermediate English

• Systems: TRESS, WORKDAY, SUA, Kronos

• Knowledge in Tax and Social Security regulation general accounting skill

What you Have

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge:
• Accurately gauges the impact and cost of errors, omissions, and oversights.
• Utilizes specific approaches and tools for checking and cross-checking outputs.
• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error-free.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Basic Understanding:
• Explains characteristics and steps in an effective decision-making process.
• Identifies issues and communicates with others when a decision needs to be made.
• Names decision makers in own environment and cites examples of past decisions.
• Describes types of decisions incumbent may and may not make in own job or function.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Basic Understanding:
• Seeks help to modify priorities as new information surfaces or conditions change.
• Demonstrates the ability to estimate the time and resources required to complete tasks.
• Identifies own key assignments, schedules, and process steps.
• Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.

Payroll Management: Knowledge of payroll policy and methods; ability to use tools, techniques and processes to manage employee payroll and benefits operations.
Level Basic Understanding:
• Locates forms and documents used for processing payroll transactions.
• Names laws affecting hiring and termination processes and payroll accounting.
• Identifies the general ledger entries that are associated with payroll and benefits.
• Describes the basic concepts of payroll accounting and administration.

Payroll Administration: Knowledge of policies, operations and standards related to payroll; ability to establish, implement, and administer policies, procedures, and systems for confidentially calculating, preparing and distributing payrolls.
Level Basic Understanding:
• Describes key roles and responsibilities of the payroll administration.
• Identifies major activities and services provided by a payroll system.
• Collects payroll reports from a payroll software system.
• Documents various procedures and controls in processing payrolls.

Additional Information

• Location: Santa Catarina, Nuevo León.

• Work Model: On-site, Monday to Friday 7:00 AM to 4:00 PM.

Final details:

Caterpillar's Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests or HIV tests as requirements for entry, permanence, or promotion in employment.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social media.

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Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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