Senior Communications Specialist

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

This is Caterpillar

Job Summary

Caterpillar has an exciting opportunity for a Senior Communications Specialist. As a Senior Communications Specialist, you will play a crucial role in driving the effectiveness, adoption and continuous improvement of Caterpillar’s communications technology ecosystem, with a primary focus on Cat@work (Unily CMS). The position supports technology that allows communications professionals to independently and effectively deliver targeted, high-quality communications.

What You Will Do:

Cat@work Administration & Optimization

• Serve as a core member of the Cat@work admin team, maintaining strong platform expertise and governance alignment

• Provide day-to-day support, troubleshooting and coaching for CMS users

• Lead ongoing optimization of Cat@work, including:

  • Site structure, content experience and usability improvements

  • Governance standards, permissions and best practices

• Oversee creation and management of read access (RA), security, and targeting groups

• Support platform enhancements and long-term roadmap execution in partnership with the Cat@work Product Owner

• Manage Unily release planning, testing and implementation support

• Lead Cat@work-level reporting and analytics (site performance, usage, adoption)

  • Provide recommendations based on analytics to improve intranet experience

  • Partner with the AI & Impact Lead role for deeper analytics and enterprise-wide reporting

Communications Technology Leadership

• Lead and support additional key communications tools and platforms, including:

  • Broadcast Center (internal email platform) adoption and usage

  • Grammarly enterprise management

• Serve as a connector between communications needs and technical capabilities, translating business requirements into scalable platform solutions

• Partner with IT, Digital Workplace, and platform vendors to align configurations, integrations, and enhancements

Platform Enablement & Capability Building

• In partnership with the Cat@work Product Owner and Integrated Communications team, drive adoption and effective use of communications tools through:

  • Training sessions, workshops and office hours

  • Playbooks, templates and governance resources

  • Ongoing coaching and user support

• Lead CMS user upskilling and training aligned to Cat@work best practices

• Partner with Integrated Communications and other teams to improve:

  • Planning discipline (shift from reactive to proactive)

  • Audience strategy and segmentation

  • Intentional channel usage

What You Have:

• 3-5 years of progressive experience in communications, with demonstrated work in website management or communications strategy.

• Familiarity with communications tools (content management systems, email platforms, analytics tools, writing tools)

• Communicating for Impact

• Planning and Organizing

• Internal Communications Expertise

• Effective Measurement

• Relationship Management & Consulting

• Ability to manage multiple priorities, timelines and stakeholders

Education: Bachelor’s degree and/or equivalent experience

Additional Info:

• The primary location for this position is Irving, TX or Peoria, IL

• Sponsorship is not available

• International and Domestic travel up to 5%

About Caterpillar

For more than a century, Caterpillar has helped build a better, more sustainable world. With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Backed by one of the largest independent global dealer networks and financing services through Cat Financial, the company’s primary business segments: Power & Energy, Construction Industries and Resource Industries are solving customers’ toughest challenges through commercial excellence and advanced technology, driven by a highly skilled, dedicated global team.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

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Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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