Program Specialist II

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Program Specialist II

At Caterpillar, we're working to help our customers build a better world. We wouldn’t be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Program Specialist II.

Product Support and Logistics Division

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

And we are one team – creating and delivering world-class components and solutions superior to the competition.

The Product Support & Logistics Division currently has an opening for a Program Specialist II in the Logistics Information Services (LIS) division on the Project Management Office (PMO) team. The individual will be responsible for leading multiple projects simultaneously. This position will work on a daily basis with global partners - internal and external.

This role will be ensuring successful Change tracking, deployment and retrofit process in the SAP landscape and leading several strategic transformational projects that requires Project Management and team leadership expertise.

Primary goals:

• Lead Release Management change tracking and deployment processes for LIS PMO

• Explore opportunities to improve project deployment lifecycle and deliver stable solutions

consistently.

• Lead multiple projects simultaneously for LIS PMO

• Provide periodic updates to the Sponsor and stakeholders

• Collaborate effectively with global teams

Job Duties/Responsibilities may include, but are not limited to:

• Ability to facilitate multiple projects in parallel, collaborate with internal and external partners to identify project scope, provide rough order of magnitude (ROM) estimates, lead collaboration sessions, proactively manage project risks and deliver as per plan and with high quality.
  • Manage the day-to-day project activities, deliverables and resources of an SPM major release.
  • Ensure alignment with overall program objectives, timelines and deliverables.
• Provide periodic updates to the Sponsor and stakeholders on planned vs actual spend, resource alignment, key milestones during the lifecycle, risk identification and mitigation.
  • Promote overall team effectiveness, collaboration and quality.
  • Implement or participate in any change control activities relative to their project.
  • Participate in periodic Environment timeline review meetings and collaborate with other project managers to identify any integration or cross-plan dependencies and/or risks.
  • Knowledge of ALM for Test planning and execution.
  • Knowledge of project cutover and conversion planning and execution.

Basic Qualifications:

• Bachelor’s degree from an accredited university in computer science (IT)
• 10 years of IT experience with at least 3 years of various IT lead roles such as project management, team/solution lead.
• 3+ years of IT project management experience
• Knowledge of eCAB process, SAP Change Process and workflow
• Knowledge of Heritage and SAP Release Processes
• Service Parts Management (SPM) Systems experience
• Experience leading large application projects

• Comfortable gathering, interpreting, and presenting data to high-level management
• Excellent communication and problem-solving skills
• Process development and improvement experience
• Advanced English

Top Candidates Will Also Have:

• Initiative with willingness to take ownership and accountability
• Strong customer focus and sense of urgency.
• Working knowledge of SAP (Service Parts Management, SAP Solution Manager, SAP methodologies)
• Proven leadership skills with large projects and ability to gain consensus from multiple levels of management as required.
• Proven ability to work with Enterprise wide project sponsors, program managers and project leads from many different functional areas
• Focus on teamwork and ability to build consensus.
• Demonstrates commitment to IT Controls, methodologies, processes and standards for transition planning and support
• Proficiency with MS Office applications including Power Point, Project, Excel and Visio
• Excellent interpersonal, communication and presentation skills.
• Ability to work effectively with multiple Business, IT and vendor partners and other management personnel including on a global & virtual basis

Additional Information:

• This position does not offer relocation.
• This position requires 10% or less travel.

Note: This position requires the candidate to work onsite five days a week.

Some of the offered benefits*:

·Medical plan

·Dental plan

·Medicines reimbursement

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance

·Christmas basket

·Transportation

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

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Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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