Quality Analyst

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Quality Analyst in Peoria, IL.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities –innovating to discover the breakthroughs necessary for tomorrow’s growth.

Job Summary:

• The Quality Analyst is responsible for providing team leadership (non-supervisory) and analytical sample processing support for SOS Services initiatives. You will use a variety of analytical techniques and wet chemistry to process oil, fuel, and coolant samples submitted by customers. Engineers and dealers use results to manage equipment preventative maintenance schedules.

Additional Info:

• This role is located in Peoria, IL and does not offer relocation
• This role is 1st shift: 7am-3:30pm Monday-Friday
• This role is 100% on-site with no opportunity for hybrid or remote schedules
• This role requires up to 10% domestic travel

What You Will Do:

Quality Analyst is responsible for providing team leadership in several areas of specialization. Possible areas of specialization may include:

• Management of employee training plans
• ISO 9001 Quality System
• Laboratory safety (CHP, Waste Disposal, EHS compliance)
• High level Instrument Troubleshooting & Repair
• Laboratory Tours
• Daily Customer Interactions
• Quality Metrics & Sample Billing tracking
• Fuel Testing Support (Particle Count, Physical Tests, Oxidation Stability, Distillation, Color, % Biodiesel Pour Point & Cloud Point, Flash Point, Bacteria/Fungus Testing, Fuel Sulfur Analyzer)
• Oil Testing Support (Particle Count Analysis, Viscosity Analysis, FTIR Analysis, Gas Chromatography, Titrate Analysis, ICP)
• Coolant Testing Support (Physical Testing, Nitrite, pH, conductivity, RI testing, IC/HPLC)
  Sample Prep, Handling & Registration support
• Material Inspection and Supply Receipt Support
• Daily Instrument Validation Support (Weight Audits, daily checks)

What You Have (Required Skills):

• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

What Will Put You Ahead (Preferred Skills):

• Four-year degree in chemistry (or related field) or equivalent work experience
• Experience with various laboratory testing techniques
• Strong analytical skills are necessary
• Experience working in LIMS and Microsoft Office (Excel, Sharepoint, etc.)
• Demonstrates willingness to be a leader
• Demonstrates expertise in all SOS Services oil testing
• Strong communication, interpersonal skills, and willingness to operate in a team environment

What You Will Get:

• Through it all, we are one team– creating and delivering world-class components and solutions superior to the competition.
• Learn more about the Caterpillar Experience.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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