Aftermarket Category Manager

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Aftermarket Category Manager

Salary starting from £66,079 depending on experience

Location: Peterborough

Benefits:

• 25 days annual leave,
• Up to 18% Bonus
• Cash Car Allowance - £600pcm.
• Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%
• Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
• Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

About IPSD

Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat® and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.

The Opportunity

An exciting opportunity has arisen for a Category Management lead to join our dynamic Sales, Marketing, Servicing & Parts (SMSP) Aftermarket team. In this influential role, you'll take ownership of multiple product categories, identifying and delivering commercial initiatives that drive sales growth, enhance profitability, and strengthen our market position.

Working across the key pillars of Product, Price, Promotion and Place, you'll lead strategic projects, uncover new growth opportunities, and ensure our dealer network is equipped with the training and support required to maximise success. From market research and business development to product lifecycle management, you'll play a pivotal role in shaping the future of our aftermarket offering.

What You Will Do:

• Act as a strategic partner to the sales team, driving category performance and unlocking new growth opportunities.
• Develop and implement category strategies that support business objectives and deliver commercial success.
• Stay ahead of market trends through ongoing industry, customer, and competitor analysis.
• Measure the impact of initiatives using meaningful KPIs and continuously optimise performance.
• Collaborate with cross-functional teams to ensure a consistent, agile approach to category management and business growth.

What You Have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Extensive Experience:
• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
• Advises others on creating customer focused environments in various scenarios.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Extensive Experience:
• Demonstrates experience engendering collaborative processes that lead to problem solving and the achievement of business goals.
• Establishes shared goals to foster collaboration.
• Implements methods for people to come together on the fly to make decisions, solve problems, and develop products/services.

Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Level Extensive Experience:
• Maintains balance between innovation and pragmatism.
• Challenges accepted ways of operating.
• Encourages, solicits, and rewards imaginative ideas.
• Finds new ways to approach problems.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.

Promotion and Marketing Communications: Knowledge of different promotional and marketing communication techniques; ability to use different marketing channels and tools in combination to focus on how a business communicates a message to the market.
Level Extensive Experience:
• Compares and contrasts the benefits and drawbacks of different types of marketing communication techniques.
• Delivers various promotional and marketing communications that engage the target audience, respond to their questions and concerns and produce specific outcomes and impact.
• Develops a clear and complete understanding of needs and problems through careful listening, probing, reflecting, and summarizing.
• Develops a marketing communication strategy that focuses on promoting the distinctive value proposition of the product or service being offered.

Top Candidates Will Also Have:

• Gained skills through working within Business-to-Business Marketing with a product focus.
• Technical leadership
• Ability to drive actions through the organization.
• Strong commercial acumen within a sales environment
• Project Management or Six Sigma black belt experience

What You Will Get

We look forward to welcoming the successful candidate to our dynamic, diverse and friendly team. We have a culture of openness, autonomy, support, personal development as well as a continuous drive for improvement. This role provides exposure to global teams, offering strong development opportunities within Caterpillar’s SMSP function.

Additional Info:

• Travel: 10% global
• This position requires working onsite five days a week

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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