Business Analysts

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment and is a recognised global leader in technology-enabled solutions for heavy industry. With a history spanning over a century, Caterpillar supports customers across the mining value chain through advanced equipment, autonomous technologies, digital platforms and data-driven services designed to improve safety, productivity and operational efficiency.

About Cat® MineStar™ Solutions

Cat® MineStar™ Solutions is Caterpillar’s flagship mining technology platform. It is a comprehensive and highly integrated suite of systems used to manage, automate, and optimise mining operations. MineStar supports asset tracking, fleet management, operational visibility, safety systems, equipment health, and automation capabilities across surface and underground environments.

The Opportunity

We are seeking two experienced Business Analyst to join the Cat® MineStar™ team in Brisbane. This role is office-based, supporting a co-located product development team to deliver high-quality, user-centric software solutions for global mining customers.

You will work closely with Product Owners, engineers, UX designers, and stakeholders to translate business needs into clear, actionable product requirements, ensuring alignment between customer value, product strategy, and delivery outcomes.

This is a hands-on role suited to someone who is passionate about understanding complex systems, improving workflows, and enabling high-performing product teams.

Key Responsibilities

• Elicit, analyse, and document business requirements, user needs, and system behaviours

• Translate requirements into user stories, acceptance criteria, and functional specifications

• Partner closely with Product Owners and engineering teams to refine and prioritise the product backlog

• Facilitate workshops, stakeholder discussions, and discovery sessions

• Support end-to-end product delivery, from concept through to release

• Ensure alignment between business objectives, customer needs, and technical solutions

• Assist with process mapping, data analysis, and workflow optimisation

• Collaborate with UX designers to ensure user-centric design outcomes

• Support validation activities including user acceptance testing (UAT) and solution verification

• Identify gaps, risks, and dependencies, and proactively drive resolution

• Contribute to continuous improvement of product practices, documentation, and delivery processes

What We’re Looking For

Essential

• Proven experience as a Business Analyst in a software or technology delivery environment

• Strong skills in requirements gathering, analysis, and documentation

• Experience working with Agile product teams and translating business needs into backlog items

• Ability to engage and influence stakeholders across technical and non-technical audiences

• Strong analytical thinking and problem-solving capability

• Excellent communication, facilitation, and collaboration skills

• Experience working on complex software systems or platforms

• Willingness to work onsite in Brisbane as part of a collocated team

Desirable

• Experience with user-facing or UX-driven products

• Exposure to geospatial, mining, or industrial technology domains

• Familiarity with data analysis tools or techniques

• Understanding of Agile frameworks (Scrum, SAFe, or similar)

• Experience supporting distributed or globally deployed products

Why Join the MineStar Team?

• Work on a globally deployed product that directly supports safety and productivity in mining

• Be part of a collaborative, collocated team focused on delivery excellence and continuous improvement

• Contribute to modern, data-driven and user-centric solutions with real-world impact

• Influence product outcomes across a complex and evolving technology ecosystem

• Build your career within Caterpillar’s global technology organisation

Must have Australian working rights

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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