IT Analyst Applications (Load Tester / Performance Test Engineer – Application Systems)

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Job Description:

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When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

Job Summary

We are seeking a skilled IT Analyst Applications (Load Tester / Performance Test Engineer – Application Systems) to join Applications Development & Intelligence Automation (Arun Kuppuswamy)-CAT IT Division

The Load Tester / Performance Test Engineer is responsible for planning, executing, and analyzing load and performance tests across multiple enterprise applications and scenarios. This role focuses on identifying performance bottlenecks, validating scalability and stability, and ensuring applications meet defined non‑functional requirements (response time, throughput, resource utilization, and reliability).

The role requires strong collaboration with development, infrastructure, and business stakeholders to define realistic workloads, test data, and success criteria. The Load Tester will document results, communicate risks and recommendations, and report performance findings through clear summaries, dashboards, and defect/issue tracking.

The preference for this role is to be based out of Whitefield PSN Office, Bangalore, India

What you will do

• Design, develop, and execute load/performance test scripts and scenarios using LoadRunner (VuGen/Controller/Analysis) for web, API, and enterprise application workloads.
• Work with product, QA, development, and infrastructure teams to define non‑functional requirements, performance acceptance criteria, and realistic workload models (concurrency, ramp‑up/down, and volume).
• Prepare test environments and coordinate prerequisites such as test data, monitoring, access, and configuration to ensure repeatable and reliable test runs.
• Execute various performance test types including load, stress, spike, endurance/soak, baseline, and scalability testing across multiple application scenarios.
• Collect, analyze, and interpret performance metrics (response times, throughput, error rates, CPU/memory, DB metrics) and identify bottlenecks via correlation across application, middleware, and infrastructure layers.
• Create performance test reports and executive-ready summaries that clearly communicate findings, risks, and recommendations, including trends across releases and comparisons against SLAs.
• Log, track, and re‑test performance defects and improvements through closure using agreed tooling and processes (e.g., work item/defect tracking and test result repositories).
• Support functional automation where needed using UFT and Playwright to enable reliable end‑to‑end user flows used as part of performance test scenarios.
• Maintain and improve performance test assets: scripts, parameterization, correlation, data pools, reusable components, and runbooks.
• Partner with engineering teams to tune application and infrastructure performance (e.g., caching, DB tuning, thread pools, autoscaling), validate fixes, and prevent regressions.
• Promote performance engineering best practices, including shift‑left performance testing, standards for reporting, and continuous improvement of test approach and tooling.

What you will have

• Bachelor’s degree in computer science, Engineering, or equivalent degree
• Minimum 3 years of hands‑on experience in performance/load testing for web and/or enterprise applications.
• Strong working experience with LoadRunner (script development, execution, analysis) including correlation, parameterization, and result interpretation.
• Experience creating and executing automated user journeys using UFT and/or Playwright (including basic framework understanding and debugging).
• Solid understanding of performance testing concepts, methodologies, and non‑functional requirements (SLAs/SLOs, baselining, scalability, soak testing).
• Ability to analyze and troubleshoot performance issues using logs, monitoring dashboards, and metrics across application and infrastructure layers.
• Experience collaborating within Agile or Waterfall delivery models and contributing performance sign‑off inputs for releases.
• Strong written and verbal communication skills, including the ability to clearly report findings, risks, and recommendations to technical and non‑technical stakeholders.
• Experience documenting test approach, assumptions, workload models, and results in a structured and repeatable manner.
• Strong organizational skills with the ability to manage multiple applications, test cycles, and priorities simultaneously.
• Strong problem‑solving skills, including root cause analysis and the ability to propose actionable remediation steps.
• Detail‑oriented with a strong focus on quality, repeatability, and continuous improvement.
• This position requires candidate to work a 5-day -a -week schedule in the office.
• Shift Timing: 01:00Noon -10:00PM IST

Core Competencies

• Strong performance engineering mindset with the ability to translate business scenarios into measurable workloads and test cases.
• Excellent stakeholder collaboration skills with the ability to align on scope, test windows, environment readiness, and success criteria.
• Ability to communicate complex performance results in a clear, concise way (what happened, impact, evidence, and recommendation).
• Working knowledge of web technologies (HTTP/HTTPS, cookies, headers), APIs, and authentication patterns commonly encountered in enterprise systems.
• Strong analytical skills for interpreting tool outputs, identifying trends, and correlating multiple data sources (test tool, APM, server metrics, database metrics).
• Ability to work independently, take ownership of test deliverables, and drive issues to resolution with cross‑functional teams.

Desired Qualifications

• Experience performance testing highly integrated applications (e.g., ERP/CRM), including end‑to‑end business processes across multiple systems.
• Familiarity with application monitoring and observability tools (APM) and using them to validate performance test outcomes.
• Experience integrating performance testing into CI/CD pipelines and collaborating on performance gates for releases.
• Experience creating reusable test frameworks/assets and mentoring junior testers on scripting standards and analysis techniques.

Skills desired:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Basic Understanding:
• Describes basic elements and benefits of core applications supported by own area.
• Names the organization's core application systems.
• Names major business functions and services supported by core applications.
• Locates and uses relevant documentation for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.
Level Working Knowledge:
• Creates a basic architecture diagram, including component interactions and data flows.
• Identifies and prioritizes application design and architecture tasks, such as refactoring and technical debt reduction.
• Selects and presents design alternatives for applications of small to medium complexity.
• Uses design tools and technologies to develop prototypes and proof of concepts.
• Documents design decisions and rationale for future reference and review.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:
• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
• Follows policies, practices and standards for determining functional and informational requirements.
• Confirms deliverables associated with requirements analysis.
• Communicates with customers and users to elicit and gather client requirements.
• Participates in the preparation of detailed documentation and requirements.
• Utilizes specific organizational methods, tools and techniques for requirements analysis.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Working Knowledge:
• Assists with current and planned integration initiatives.
• Explores major issues and considerations for successful system integration.
• Works with applications, data, technology bridges and a variety of platforms.
• Works with existing interfaces as well as integration and migration plans within own area.
• Plays an active role in local integration efforts.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Working Knowledge:
• Supports the project leader in developing and executing system test plans.
• Evaluates system documentation and user manuals for usability, accuracy and completeness.
• Executes test cases, analyzes test results and reports on findings regularly.
• Tests system components for compliance with functional requirements.
• Participates in the testing of a system's ability to recover from hardware or software failures.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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