IT Analyst Applications (Scrum Master)

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

We are seeking a skilled IT Analyst Applications (Scrum Master) to join our Applications Development & Intelligence Automation -CAT IT Division.

The preference for this role is to be based out of Whitefield PSN Office, Bangalore, India

What you will do

The incumbent would act as a servant leader and Agile coach, enabling teams to deliver high-quality solutions through effective Scrum practices, continuous improvement, and collaboration across development, QA, DevOps, and business teams.

• Facilitate Scrum ceremonies and ensure adherence to Agile principles.
• Remove impediments and enable team effectiveness.
• Partner with Product Owners to maintain a healthy, prioritized backlog.
• Track and communicate team progress, metrics, and risks.
• Drive continuous improvement through retrospectives and innovation.
• Support DevOps alignment and CI/CD integration.

What you will have

• Bachelor’s degree in information technology, Computer Science, Engineering, or related field or equivalent practical experience.
• 6–10 years of experience in Agile delivery, Scrum Master, or similar leadership roles, with at least 3 years in a senior capacity.
• Demonstrated experience working in Agile and DevOps environments supporting CI/CD pipelines.

Core Competencies & Skills

• Agile Facilitation & Scrum Leadership (Extensive Experience)
• • Serves as Scrum Master for one or more Agile teams, facilitating Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• • Coaches teams on Agile principles, Scrum practices, and continuous improvement.
• • Removes impediments and fosters a high-performing, self-organizing team environment.
• DevOps & Continuous Delivery (Working to Extensive Knowledge)
• • Aligns Agile delivery with DevOps practices including CI/CD pipelines and automated testing.
• • Partners with development, QA, and platform teams to enable efficient and reliable releases.
• • Promotes shift-left practices and continuous feedback loops.
• Planning & Execution (Extensive Experience)
• • Guides sprint and release planning ensuring alignment with product roadmaps and business priorities.
• • Tracks progress using Agile metrics such as velocity, burndown, and cycle time.
• • Ensures predictability and transparency in delivery.
• Stakeholder & Team Collaboration (Working Knowledge)
• • Acts as a servant leader bridging product owners, development teams, and stakeholders.
• • Facilitates communication and alignment across IT and business teams.
• • Enables effective backlog refinement and prioritization.
• Continuous Improvement & Quality Focus (Working Knowledge)
• • Drives retrospectives and implements actionable improvements.
• • Encourages quality ownership across the team and integrates testing practices within delivery.
• Communication & Reporting (Working Knowledge)
• • Provides clear updates on team progress, risks, and dependencies.
• • Produces executive-ready summaries on sprint outcomes and delivery status.
• Problem Solving & Risk Management (Extensive Experience)
• • Identifies risks and impediments early and drives resolution.
• • Facilitates root cause analysis and continuous learning.
• Tools & Technology (Working Knowledge)
• • Experience with Agile tools (Azure DevOps, Jira, or equivalent).
• • Familiarity with CI/CD tools and collaboration platforms.
• The position requires the candidate to work a 5-a day -week schedule in the office
• Shift Timing: EMEA Shift: 01:00PM -10:00PM IST

Skills desired:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Working Knowledge:
• Helps create contingency plans to mitigate impact of disruption on core applications.
• Identifies key players, criticalities, roles, and responsibilities.
• Investigates application-related issues with both business and IT professionals.
• Recommends enhancements for a major application system or related subsystems.
• Works with core application systems for a major business unit or function.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.
Level Extensive Experience:
• Analyzes system requirements and translates them into detailed design specifications.
• Designs complex application architectures that meet performance, scalability, and reliability requirements.
• Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design.
• Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.
• Troubleshoots complex design issues and provides innovative solutions.
• Prepares technical design documents and blueprints for applications.
Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:
• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
• Follows policies, practices and standards for determining functional and informational requirements.
• Confirms deliverables associated with requirements analysis.
• Communicates with customers and users to elicit and gather client requirements.
• Participates in the preparation of detailed documentation and requirements.
• Utilizes specific organizational methods, tools and techniques for requirements analysis.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Working Knowledge:
• Assists with current and planned integration initiatives.
• Explores major issues and considerations for successful system integration.
• Works with applications, data, technology bridges and a variety of platforms.
• Works with existing interfaces as well as integration and migration plans within own area.
• Plays an active role in local integration efforts.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Working Knowledge:
• Supports the project leader in developing and executing system test plans.
• Evaluates system documentation and user manuals for usability, accuracy and completeness.
• Executes test cases, analyzes test results and reports on findings regularly.
• Tests system components for compliance with functional requirements.
• Participates in the testing of a system's ability to recover from hardware or software failures.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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