Product Consultant

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description:

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

FG Wilson, within Caterpillar's Electric Power Division, offers integrated power solutions, services and parts to meet the needs of our various commercial and industrial electric power customers. FG Wilson supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centres, infrastructure, and more.

With a rich history of almost 60 years in the electric power business, FG Wilson's global team has world-class expertise and a proven ability to adapt to changing demands. Join our team to help build a better, more sustainable world for future generations!

Job Summary:

FG Wilson is currently looking for a talented and passionate Product Consultant of Datacenter industry to join the APAC area to support and drive our growth in Datacenter industry. In this role, you will lead go to market activities in support of Datacenter sales. Aligns across functions to support business development & execution of Datacenter direct sales.

What You Will Do: ​

• Collaborate with dealers, sales representatives, and internal teams to understand datacenter customer needs and recommend the right solution configurations for the coverage territory.

• Translate complex configurations into clear, value driven recommendations that support product value and customer success.

• Guide solutions adoption, assist with customization, and troubleshoot implementation issues.

• Stay current on industry trends and best practices to inform strategy and drive innovation.

• Assist in identifying new sales cycle opportunities and supporting sales cycle activities.

• Represent the voice of the customer internally, ensuring alignment with evolving customer expectations.

• Host workshops, lead product demos, and support dealers/customer interactions in the field.

• Support the full sales cycle, including identifying opportunities, addressing business plans shortfalls, and developing new prospects.

• Support solution adoption and help troubleshoot any roadblocks.

What You Have:

Customer Focus: Extensive knowledge of data center customer needs and requirements.

• Demonstrated success in developing and executing customer-focused strategies that drive product adoption and commercial performance. Experience translating complex technical concepts into actionable, value driven business solutions.

Industry Knowledge: Industry experience in Data Center applications.

• Strong business acumen with in-depth knowledge of datacenter industry trends, customer requirements, and solution-based selling.

• Experience in bridging the gap between sales and technical teams.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Excellent communication, facilitation and relationship management skills with the ability to build trust and credibility at all levels of the organization.

• Strong presentation skills with experience hosting workshops and demos.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

• Proven ability to lead and influence cross-functional teams across a highly matrixed organization.

• Manage Caterpillar’s go-to-market strategy and regional dealer network

Additional Info: ​

This role requires travelling up to 50% of the time within APAC region.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at www.caterpillar.com/careers.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

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