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Marketing Sales Product Support – Mast@2X

Marketing / Sales / Product Support

Digital Marketing Manager

위치 Chillicothe, Illinois, United States of America
게시 된 날짜
계약 유형 Full time
직무 종류 Regular
Requisition ID R0000180257

Career Area:

Marketing / Sales / Product Support

Job Description:

Your Impact Shapes the World at Caterpillar Inc.

Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a global team who cares not just about he work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description:

Caterpillar’s Digital Marketing Manager applies leadership and expertise to associates to drive marketing execution for a portfolio of enterprise Digital tools, processes and strategies.  Also a team member, deliver a strong product marketing plan for a set of digital tools and systems within our division. You will work hand-in-hand with partners to develop a product marketing strategy, create enticing content, deliver webinars, generate web and video copy, develop presentations, and more to help drive adoption with stakeholders and end users.

Job Duties / Responsibilities may include, but are not limited to:

Lead a small team of marketing professionals responsible for the worldwide development of Marketing and Change Management strategies for assigned Digital product portfolios, providing marketing support to Caterpillar Industry teams and 6000+ Caterpillar Tier 1 Suppliers.  Key responsibilities include: 

Creation of Digital Product Marketing strategies:

  • Interacts extensively with business and digital product groups to understand the appropriate capabilities, integration points and deployment of digital products as well as providing marketing consulting back into the organization.

  • Identification of customer personas and development of Digital Product business value proposition for each identified persona. 

  • Development of marketing materials to effectively communicate the value proposition. 

  • Identify the marketing channels to be used and validation strategy to confirm acceptance through analytics. 

Development and execution of organizational change management:

  • Develop a strategy and material to lead all identified personas through the introduction of a new Digital Capability.  Methodology should include customer awareness, commitment, training, and initial (hypercare) and ongoing customer adoption, satisfaction measurement, and support strategies.

  • Interacts and gains experience with digital capabilities to develop strong digital acumen to communicate with partners and stakeholders.

  • Initiates and executes digital marketing projects and activities that drive and build digital awareness globally including business units and suppliers. 

Communications Support

  • Lead operational support of Marketing and Change Management activities (ex. meeting and webinar setup, learning sessions, training scheduling etc.)

  • Drives proper collaboration, coordination, training, communication and alignment among the digital product marketing team.

  • Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

Basic Qualifications:

  • Bachelor’s degree in Marketing or Business

  • 10+ years of progressive business responsibilities involving various Marking, Communications, Learning and Change Management roles

Top Candidates will also have:

  • A high degree of mechanical aptitude is desirable

  • Broad business background, specific long-term industry knowledge and excellent communication skills.

  • Demonstrated track record of effective B2B messaging development, and successful product launches

  • Excellent human relation, project management and customer service skills - with a proven ability to develop a cooperative work relationship both inside and outside the division.

  • An ability to apply user insights, research, analytics to strategies.

  • Strong presentation skills and examples of Successful Marketing and Communication Strategies with results. Business to Business (B2B) Marketing / Creative Agency experience.

  • Ability to effectively collaborate with people across many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences.

  • Prior experience leading a marketing team

Additional Information:

The primary location for this position is Mossville, IL

Domestic relocation assistance is available

This position may require 25% travel

Sponsorship is not available

This posting will close at midnight on January 31, 2023

Employee benefit details:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance.  We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

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EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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