Solution Lead, (Front-End Machine Order Management)

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

We are seeking a skilled Solution Lead (Front-End Machine Order Management) _to join our Front-End Order Management -CAT IT Division.

The Incumbent would provide deep technical and business domain expertise to lead complex technology initiatives that support business objectives. This role partners closely with business stakeholders and senior IT leadership to design, evaluate, and implement technology solutions that are compliant with enterprise standards and processes.

The preference for this role is to be based out of Bangalore, KA-India

What you will do

• Lead and participate in workshops to validate business requirements for the Order Navigation Experience (deployed on SAP commerce platform), ERP touchpoints, and dealer‑facing solutions.
• Consult with internal and external stakeholders to understand business requirements and propose technology solutions and supporting business cases.
• Serve as a subject matter expert on complex technology topics, advising customers and teams on solution approaches and tradeoffs.
• Lead the design, testing, and implementation of technology solutions and initiatives, collaborating with cross-functional and senior IT leaders.
• Ensure solutions align with enterprise architecture, security, and application delivery standards.
• Guide planning activities across operational, tactical, and strategic horizons to support business and technology roadmaps.

What you will have

• Bachelor’s degree or equivalent practical experience.
• Extensive experience working with core enterprise application systems and integrations.
• Proven ability to lead technology initiatives through the full delivery lifecycle.
• Strong analytical and problem-solving skills, including root cause analysis and solution evaluation.
• This position requires the employee to work a 5-day-a-week schedule in the office.

Preferred Qualifications

• Experience contributing to tactical and strategic technology plans.
• Working knowledge of enterprise architecture concepts and modeling techniques.
• Experience leading or advising system and technology integration efforts.
• Familiarity with information security principles and technologies.
• 8+ years of progressive IT experience in application/API development and/or application/API support.
• 8+ years of experience with commerce platforms such as SAP Commerce Cloud / Hybris.
• 8+ years of integration experience using ETL or connectivity tools (e.g., DataStage, IIB, SnapLogic, Sterling Integrator, Datapower, Apigee).

Skill Descriptors

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:
• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience:
• Develops, refines, and communicates tactical plans for own responsibilities.
• Provides the right level of detail as input for strategic plan development.
• Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
• Ensures attention to the detail and dependencies of existing departmental-level plans.
• Plans for allocation of resources in line with unit goals, technical and business objectives.
• Ensures the planning process is integrated with the overall business plan.

Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
Level Working Knowledge:
• Obtains information about product and service linkages with other products and services elsewhere in organization.
• Researches the target market and how the product and services are sold and delivered.
• Explains current status, delivery alternatives and announced updates to products and services.
• Summarizes key features of major products or services in own unit.
• Assesses own unit's product alternatives, costs, and pricing.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Expert:
• Monitors industry trends and directions and discusses possible impact on internal strategies.
• Designs and orchestrates the use of business analytics for strategic decision making.
• Champions the use of business intelligence applications for tactical and strategic decisions.
• Helps others discover the diverse features, parameters, or considerations to take into account.
• Implements operating metrics and performance gauges such as the balanced scorecard.
• Employs statistical and quantitative analysis, explanatory and predictive modeling techniques.

Application Delivery Process: Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
Level Extensive Experience:
• Evaluates the relative criticality, risk and potential reward of each and all major tasks.
• Performs all major development and delivery phases and activities.
• Oversees development of best practices documentation for all major activities and tasks.
• Contrasts benefits, drawbacks and appropriateness of different methodologies.
• Utilizes industry experience and benchmarks to evaluate methodology effectiveness.
• Supervises the full spectrum of delivery activities on multiple development projects.

Architecture Modeling: Knowledge of Architecture Modeling; ability to develop and modify enterprise architecture through conceptual, logical and physical approaches.
Level Working Knowledge:
• Participates in formatting enterprise architectural models after NIST (National Institute of Standards and Technology).
• Diagnoses the rationality and reliability of conceptual, logical and physical layers.
• Troubleshoots connections between information architecture and information systems and data architecture and data delivery systems.
• Initiates application software, hardware, infrastructure and information store inputs.
• Analyzes the domain and capabilities of each phase of technology architecture.

Information Security Technologies: Knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.
Level Basic Understanding:
• Explains how a firewall restricts access to information resources.
• Discusses why both user-IDs and passwords are required to manage access.
• Identifies different types of technology used for information security purposes.
• Describes basic types or groups of security software and hardware.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Expert:
• Consults with others on system and/or technology integration efforts.
• Monitors system and technology integration trends and directions.
• Plays a leadership role in defining systems integration processes and practices.
• Designs complex interfaces, integration strategies and plans.
• Holds an industry wide conference on system integration and migration issues, problems and considerations.
• Demonstrates extensive experience with system and technology integration.

What you will get:

• Work Life Harmony

• Earned and medical leave.

• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe

• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage

• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan

• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)
EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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