Manager Division Communications

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Division Communications Manager

Role Definition:

Leads the HR Communications team in planning, developing and delivering clear communications that help employees and leaders understand and act on HR programs and priorities.

What You Will Do:

• Partnering with HR leaders on communication strategy, including messaging and channels
• Reviewing communications deliverables for quality, accuracy, tone and brand alignment
• Coaching staff members in performance and skill development
• Overseeing the team’s intake process, prioritization and timelines
• Tracking engagement and feedback to continuously improve

Skills Descriptors:

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

• Reviews and consults on the final strategic plan in collaboration with the business units.
• Monitors industry for innovations in planning processes. • Directs the development, maintenance, and communication of own function's strategic plan.
• Contributes to the overall strategic business goals and plans of the organization.
• Creates and implements a strategy for supporting current and future business needs.
• Develops long-term strategies to deliver services that keep pace with technology trends.

Interpersonal Relationships: Knowledge of techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

• Seeks out what's common in conflicting points of view.
• Influences key individuals inside and outside own group and earns their respect.
• Resolves potentially harmful differences between individuals and groups of people.
• Contributes as a member on a variety of teams.
• Establishes and maintains productive working relationships within and outside of own area.
• Establishes and maintains credibility with clients and teammates.

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.

• Uses subtle cues to determine the language and experience level of an individual or group.

• Introduces technical terminology to listeners in the context of the product or service.

• Uses effective analogies to help an audience understand a novel feature of a product or service.

• Explains important details as they relate to the basic value of the product or service.

• Approaches communication challenges from various angles to find the one that works.

• Proceeds to next level of information when audience is ready.

Effective Communications: Understanding effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Architects the organization’s long-term effective communications vision and strategic direction.
• Drives innovation through research partnerships and technology pilots.
• Creates governance frameworks that ensure consistency and excellence.
• Influences industry standards and best practices through active participation.
• Develops executive-level talent in effective communications disciplines.

Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.

• Cites personal examples of persistence in the face of difficulties.

• Takes calculated risks because of orientation to action.

• Promotes learning by sharing diverse scenarios in which a sense of urgency was critically important.

• Maintains sense of commitment to success, personal achievement and satisfaction.

• Proceeds without seeking unnecessary permission.

• Coaches others on leveraging their strengths in one environment and applying them to another.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

• Achieves influence and impact even when holding a position contrary to the majority.
• Discards examples of persuasive arguments lacking substance or impact.
• Leads and presents collaborative assessments that persuasively influence decision makers.
• Advises on techniques to build rapport and commitment to common purpose.
• Determines and leverages the decision-making style of the individual or group being influenced.
• Delivers well-received presentations of cost, benefits, risks, and other considerations.

Copywriting and Editing: Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing.

• Designs marketing literature, speeches, press releases and other high-exposure documents.
• Develops business plans to identify, recommend and set up writing operations.
• Mentors others on writing and editing a full spectrum of business-related publications.
• Advocates new methods for writing and editing processes, techniques and solutions.
• Articulates historical background and future perspective of copywriting and editing.
• Plays a leading role in defining organization-specific writing approaches and practices.

Additional Info:

• Role will be in Irving, TX and is 5 days onsite.
• Sponsorship is NOT available.
• Relocation is available to qualified candidates.

What You Will Get -Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays. All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

About Caterpillar -Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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