Demand and Orders Manager

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar is seeking a Demand and Orders Manager in North Little Rock, AR. In this role, you will lead demand planning, order management, and production scheduling operations across the full supply chain lifecycle—from Sales & Operations Planning (S&OP) through final machine and aftermarket shipment. This role ensures accurate demand signals, optimized production schedules, and on-time delivery performance in a manufacturing environment.

What you can look forward to in this role:

• Lead Sales & Operations Planning (S&OP) activities, driving process quality, compliance, and continuous improvement
• Develop and maintain accurate demand forecasts, production schedules, and order fulfillment plans
• Manage and coach a team including Production Schedulers, Demand & Orders Analysts, Order Technicians, and Shipping Coordination
• Oversee order intake, analysis, and entry for dealer and aftermarket demand
• Monitor production performance vs. schedule to ensure alignment with customer requirements and delivery timelines
• Support inventory strategy, supply planning, and Rolling Business Plan (RBP/RBM) forecasts while balancing demand variability and factory stability
• Partner cross-functionally with Supply Chain, Operations, Engineering, and Manufacturing teams
• Lead New Product Introduction (NPI) planning, including phase-in/phase-out scheduling and supply readiness
• Develop scenario-based scheduling strategies for changes in production volume, mix, rescheduling, and plant downtime
• Identify operational risks and improvement opportunities; establish priorities, work plans, and execution timelines
• Ensure adherence to compliance, quality standards, and supply chain best practices

A successful candidate in this role will showcase their skills in:

• Demand Management: Knowledge of processes and methods of Demand Management; ability to effectively sense, predict, plan for and manage the demand for products and services.
• Forecasting: Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.
• Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
• Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.

Top Candidates for this position may also have:

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field
• 5+ years of experience in:
  • Demand planning
  • Production scheduling
  • Inventory management
  • Supply chain operations or manufacturing
• Experience with forecasting, plant scheduling, or supply chain planning systems
• 3+ years of leadership experience, including team development and performance management
• Strong analytical, problem-solving, and decision-making skills

Additional Information:

• The primary location for this position is North Little Rock, AR.
• Domestic relocation assistance is available
• Sponsorship is not available

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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