Principal Digital Quality Manager, Cat Foresight

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Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Cat® Digital group is the digital and technology arm of Caterpillar Inc., responsible for bringing world class capabilities to our products and services. With over 1.5 million connected assets worldwide, we're focused on using data, technology, advanced analytics, and AI capabilities to help our customers build a better world.

Job Summary:
Leads the definition, governance, and continuous improvement of quality management practices across the Cat® Foresight and Cat® Inspect product portfolio. Ensures quality is proactively built into product development, release, and production operations through robust controls, risk identification, and disciplined execution. Provides leadership and support to product, engineering, program management, and support teams to prevent defects, improve production stability, and ensure high-confidence delivery of digital products and services.

What You Will Do:

• Establishes and governs portfolio-wide quality standards, controls, and release readiness criteria to proactively mitigate risk and ensure delivery quality across all modules and capabilities.
• Partners with product, engineering, and program teams to identify quality risks early and integrate mitigation strategies into development and release plans.
• Leads incident response and coordination for quality-related issues, including triage, stakeholder communication, root cause analysis, and corrective/preventive actions.
• Defines, tracks, and analyzes quality metrics (e.g., escaped defects, incident trends, production stability) to drive data-informed decision making and continuous improvement.
• Oversees quality support for critical deliverables, ensuring functional, integration, regression, performance, and operational readiness standards are met.
• Establishes and facilitates quality governance forums, including release readiness reviews, defect management, production health reviews, and post-incident analysis.
• Coordinates with engineering, architecture, and support teams to ensure quality across integrations, APIs, data flows, and cross-product dependencies.
• Drives continuous improvement initiatives focused on defect prevention, testing effectiveness, and operational excellence across the portfolio.
• Ensures alignment with Cat Digital operating models, quality standards, and best practices while influencing adoption across teams.
• Communicates quality risks, status, trends, and recommendations clearly to stakeholders at all levels, enabling proactive decision making.
  

What You Will Have:

• Business Analysis: Extensive Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
• Decision Making and Critical Thinking: Extensive Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Software Change Request Management: Extensive Experience in software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
• Software Engineering: Working Knowledge of software engineering; ability to deliver new or enhanced fee-based software products.
• User Acceptance Testing (UAT): Extensive Experience with UAT activities, tasks, tools, and techniques; ability to design, implement and evaluate acceptance tests for end-users.
  

Considerations For Top Candidates:

• Extensive experience in Quality, Engineering, or Technical Product roles (typically 6–10+ years)
• Experience in complex software or platform environments
• Proven track record of improving quality at scale
• Deep technical understanding of software systems and architecture
• Ability to interpret logs, telemetry, and defect patterns
• Experience working with:
  • APIs / microservices
  • Data pipelines / analytics systems
  • System integration environments
• Extensive experience with the Agile methodology
• Demonstrated ability to communicate appropriately to ensure a team’s success

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

Additional Details

This position will be located in either our Peoria, Irving, or Chicago office.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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