Senior IT Analyst Applications (Infor Baan/ERP LN Techno-Functional Consultant)

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We are seeking a highly skilled Senior IT Analyst Applications (Infor Baan/ERP LN Techno-Functional Consultant)

The incumbent would bridge the gap between business requirements and technical solutions, working closely with stakeholders to design and implement technical solutions, and support Infor Baan/LN modules to join our Applications Development & Intelligence Automation -CAT IT Division Bangalore Team.

The preference for this role is to be based out of Bangalore PSN Office, KA-India

What you will do

We are seeking a highly skilled Infor Baan/ERP LN Techno-Functional Consultant with 8+ years of experience. The ideal candidate will bridge the gap between business requirements and technical solutions, working closely with stakeholders to design and implement technical solutions, and support Infor Baan/LN modules.

• Collaborate with Business Analyst and users to analyze requirements, translating & developing them into technical specifications.
• Provide end-to-end support for ERP implementations, upgrades, and ongoing maintenance.
• Work with cross-functional teams including IT, business analysts, and external vendors to deliver integrated solutions.
• Participate in data migration, system integration, and testing activities.
• Troubleshoot and resolve system issues, ensuring minimal disruption to business operations.
• Develop and maintain documentation for system configurations, processes, and
• Stay updated with the latest Infor LN/Baan features, best practices, and industry trends.
• Ensure compliance with internal controls, security policies, and regulatory requirements.
• Support change management initiatives and provide post-implementation support.

What you will have

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field
• Minimum 5 years of hands-on experience with Infor Baan or Infor LN ERP systems
• Strong understanding of business processes in manufacturing, supply chain, finance, or related domains.
• Experience in system configuration, customization, and integration.
• Proficiency in Baan/LN tools, scripting, and reporting.
• Ability to translate business requirements into technical specifications.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience with Infor LN latest versions and cloud deployments.
• Understanding of SOD and access controls. Experience with Sox controls, audits, and process walk-throughs.
• A good understanding of application lifecycle management, change management, and production release mechanisms desired.
• Familiarity with SQL, database management, and reporting tools.
• Certification in Infor Baan/LN or related modules.
• Experience working in a global or multi-location environment.

Additional Information:

• Work Timings: 01:00 Noon -10:00PM IST

• This position requires the employee to work a 5-day-a-week schedule in the office.

Skill Descriptors

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:
• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
Level Extensive Experience:
• Facilitates in application design reviews and walkthroughs.
• Creates and evaluates technical alternatives for complex applications.
• Interprets application services such as API; integrates them with technical design.
• Develops various, distinct and multiple technical application designs.
• Prepares technical design documents and blueprints for applications.
• Explores and evaluates application design considerations for multiple technologies.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:
• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Extensive Experience:
• Plays an active or leading role in recording and storing requirement documents in various forms.
• Ensures the successful completion of all major activities, tasks and deliverables pertaining to the requirement analysis stage.
• Supervises the advanced use of requirements analysis tools and services, including prototyping and use cases.
• Produces detailed functional and information requirements models and documentation.
• Trains others on requirements walkthroughs and quality reviews.
• Utilizes automated diagramming tools to ensure traceability of requirements.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Extensive Experience:
• Designs and develops applications or technology interfaces and bridges.
• Documents existing best practices for system or technology integration processes.
• Identifies and quantifies risks of proposed alternatives to a system or technology integration initiative.
• Delivers training on major issues, interfaces, considerations and potential pitfalls and risks.
• Discusses with line areas on data, technology and application integration issues.
• Advises others in how to integrate projects across multiple technologies.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Extensive Experience:
• Verifies the proper flow of transactions across all input, output and storage channels or devices.
• Evaluates interoperability of new systems with existing systems during the beta testing phase.
• Supervises the testing of complex, multi-platform and distributed applications.
• Designs processes to ensure that the system meets and maintains requirements and expectations.
• Coaches end users on the development of test data and test scenarios for system validation.
• Manages the execution of test plans, including resources, strategies, schedules, processes and tools.

Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Level Working Knowledge:
• Discovers, analyzes, and resolves hardware, software or application problems.
• Works with vendor-specific diagnostic guides, tools and utilities.
• Handles calls related to product features, applications, and compatibility standards.
• Analyzes code, logs, and current systems as part of advanced troubleshooting.
• Records and reports specific technical problems, solving processes and tools that have been used.

What you will get:

• Work Life Harmony

• Earned and medical leave.

• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe

• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage

• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan

• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)
EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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