Digital Product Owner

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience?

It means you play a part in building a better world. You contribute to a winning culture—a spirit of accountability—that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.

Job Summary

We are seeking a skilled Digital Product Owner to join Informatics &Connected Worksite -CAT IT Division

The Digital Product Owner works as a member of a Scrum Team to help maximize the value of the product and the work with scrum development team and product team to identify product opportunities, functional requirements, and business processes. The incumbent would be responsible for acting as Product Owner for medium complex projects with high value to the organization.

The preference for this role is to be based out of Chennai - Brigade World Trade Center & Bangalore – Caterpillar PSN office.

What you will do

The Product Owner works intimately with the Scrum Master and the Development Team with the primary task of creating and managing the Product Backlog and to ensure everyone knows the priorities.

• Responsible for maximizing the value of the product and the work of the development team.
• Responsible for acting as Product Owner for medium complex projects with high value to the organization.
• Responsible for creating, maintaining, and prioritizing the Product Backlog according to business value for the life of the project.
• Communicate Product Backlog priorities to the team.
• Act as the key decision-maker regarding what features the product will have.
• Responsible for the vision of what is to be built and conveying that vision to the team.
• Assists with the elaboration of epics, themes, and features into user stories that are small enough, or granular enough, to be achieved in a single sprint.
• Responsible for conveying the vision and goals at the beginning of every sprint.
• Work closely with key stakeholders throughout the organization.
• Responsible for making decisions on release dates and content.
• Represent the customer, interfacing and engaging with the customer.
• Participate in daily scrum, and follow-up on team progress towards sprint goal and help resolving blockers.
• Willing to take scrum master responsibilities to one of the agile development team.
• Lead and participate agile ceremonies like sprint planning, requirements grooming, backlog refinements call, retrospectives, review, and demo meetings.
• Inspect the product progress at the end of every Sprint and accept or reject the work that has been done by the Development Team
• Act as the voice of the agile development teams, communicating status externally.
• Be a good role model of Scrum values; understand the framework and the roles of each team member.
• Be a champion for the agile community and help to further the community within the organization.
• Responsible for product delivery from inception till release to production, closely working with development teams to stick with committed timeline.
• Work closely with product team to share daily status and release progress. Be transparent about release timeline changes or blockers if any.
• Work closely with QA team to ensure product quality is intact.
• Work closely with support team to monitor incoming support requests and plan releases as needed.

Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

What you will have

• Four-year bachelor’s degree preferably in computer science, information systems, marketing, communications, engineering or related field.
• 2+ years’ experience working as a BA .
• 3+ years of experience with the Agile methodology
• Demonstrated ability to communicate appropriately to ensure a team’s success.
• Strong accountability planning/organization, and teamwork.
• Highly developed interpersonal skills to deal with sensitive, emotional, or potentially controversial situations.
• Excellent written and oral communication skills, with an ability to handle both executive-level discussions as well as functional / technical deep dives.
• Ability and willingness to thrive in faced paced environment and influence product, engineering, sales variance, and external teams distributed across world (APD, EAME, ADSM).
• Ability to motivate and inspire your scrum team to do its best work.
• Proven ability to motivate, lead, and collaborate with cross-functional product development teams and manage interactions across product areas.
• This position requires candidate to work a 5-day -a -week schedule in the office.

Top candidates will also have:

• Product Owner certification (CSPO from Scrum Alliance).
• Domain expertise in business applications.
• Experience managing projects using agile software tools such as DevOps, Mingle, VSTS, JIRA, Team Services, Rally.
• Experience working with onshore/offshore team model.
• Demonstrated ability to empower teams.
• Strong accountability, teamwork, and interpersonal skills, and communication skills.
• Intermediate level skill with SQL.
• Good knowledge of Caterpillar policies, standards, procedures, and a broad understanding of Caterpillar’s organization

Skills desired:

Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Level Working Knowledge:
• Analyzes the value of a business and its functions through the value estimation of assets.
• Applies the prerequisites to a project before starting the business analysis process.
• Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions.
• Documents the business case to justify the requirements of time and resources of a project.
• Utilizes diverse analysis tools and methodologies to group different business activities based on shared characteristics or similarities.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Extensive Experience:
• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
• Reviews others' writing or presentations and provides feedback and coaching.
• Adapts documents and presentations for the intended audience.
• Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Employs appropriate methods of persuasion when soliciting agreement.
• Maintains focus on the topic at hand.

Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
Level Extensive Experience:
• Describes methods for estimating costs for request fulfillment.
• Defines responses for non-standard or unsupported change requests.
• Contributes to the design and development of request process flow and templates.
• Clarifies description, components affected, need, cost estimate, risk, resources, status.
• Manages all aspects of the change request process.
• Researches new tools and techniques for monitoring product efficacy.

Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products.
Level Working Knowledge:
• Identifies considerations for product integration with multiple platforms and systems.
• Works with development or delivery of a software package or component.
• Describes phases, activities, deliverables and processes for a specific methodology.
• Works with structured documents for developing features, functions, plans and schedules.
• Describes software design practices, technologies, and considerations.

Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products.
Level Working Knowledge:
• Documents resolution progress and provides feedback to customers.
• Describes issues and consideration for resolving problems involving other products or vendors.
• Works with tracking and resolving common types of problems for a product or product group.
• Describes actions, tools, and procedures for problem reporting, solving, and resolution.
• Cites examples of unusual problems; follows proper notifications and escalation procedures.

Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Level Extensive Experience:
• Participates in enhancing the sales process and expanding sales opportunities.
• Collects, documents, and maintains product functional requirements; makes recommendations.
• Supports and participates in major installations and customizations.
• Maintains and disseminates information on customer use and experiences.
• Has knowledge of all advanced business features and functions of the product.
• Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges.

User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.
Level Extensive Experience:
• Compares and contrasts features and benefits of major acceptance testing frameworks.
• Critiques user acceptance plans for appropriateness and completeness.
• Develops approaches for acceptance testing following legal or contractual agreements.
• Monitors end-users in defining the testing environment and acceptance criteria; explains the importance of being actively involved in test designs and other testing phases.
• Applies user acceptance testing in typical software development scenarios.
• Consults on test strategies, components, processes, plans and approaches during the user acceptance testing process.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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