Global Product Quality Lead

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

It’s More Than a Job, it’s a Career - YouTube

Caterpillar's Earthmoving Division is hiring a Global Product Quality Lead within the Manufacturing Center of Excellence (CoE) in Peoria, IL. This role leads a cross functional team (manufacturing, design, suppliers) focused on improving Paving Products' zero and two months in service quality. This position works with partners to develop quality control processes, review and ensure compliance with quality standards, and execute projects to resolve defects.

What you’ll do:

· Collaborate Globally: Ensure collaboration and alignment between the Paving Product Group, Earthmoving Operations, internal and external supply partners to meet quality targets. Work daily with manufacturing, engineering, purchasing, and supply chain teams worldwide to accomplish personal and organizational goals, solve quality issues, and promote a culture of continuous improvement.

· Manage Processes: Develop, implement, monitor, and optimize quality assurance processes and strategies to ensure final products are compliant with quality standards.

· Manage Metrics: Manage key metrics that predict zero and two months in service quality, make them visible through a dashboard, and drive actions to achieve goals. Leading the development and implementation of corrective action and preventive measures to achieve quality targets.

· Coach and Guide Team: Providing coaching on systems and tools used in Quality, including QRWB, Additive, BIQ, Caterpillar Quality Management System, Customer Acceptance Validation (CAV) audits, Key Station Audits, and Enhanced BIQ.

A successful candidate in this role will showcase their skills in:

· Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

· Manufacturing Best Practices and Standards: Knowledge of best practices and standards for improving the effectiveness, efficiency, and safety of the design, production, and distribution of manufacturing products; ability to create and implement best practices and standards for various manufacturing processes and activities.

· Quality Risk Management: Ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products; Coaches others on how to effectively mitigate risks associated with quality.

· Root Cause Analysis (RCA): Ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences. Leads the implementation of structured approaches to investigate a vast range of problem types, determine causes, and find resolutions.

· Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to utilize logistics engineering experience to manage vendors

· Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

· Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

· Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Additional Information:

The primary location for this position is Peoria, IL.

Up to 20% travel

Domestic relocation assistance is available

Sponsorship is not available

How we support you (Employee benefits)

Our goal at Caterpillar is for you to have a rewarding career including the potential to advance your career into operations leadership and other advanced manufacturing positions. We offer a total rewards package that provides day one benefits (Medical, Dental, Vision, RX, and 401K) along with the potential of a very generous yearly bonus. Additional benefits include paid vacations and paid holidays (Prorated based on hire date). Safety is a top priority at Caterpillar, we provide all necessary personal protective equipment: steel toe boots, safety glasses, hearing protection, uniform shirts, and pants.

The power of everyone

At Caterpillar, we believe that each person is unique and valued. We are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high performing Caterpillar team that makes positive changes in the community where we live and work. To learn more about Caterpillar please visit: www.Caterpillar.com

Summary Pay Range:

$126,000.00 - $189,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

February 21, 2025 - March 1, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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