Human Resources Operations Specialist

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
You support HR processes with a focus on reporting, project management and continuous improvement.
You support the customers of the HR team in the Caterpillar Distribution Center in Grimbergen (Belgium).

Responsibilities

• Ensure operational excellence in HR by accurately supporting employment compliance, payroll, absence management, time tracking, total rewards administration, and employee data management.

• Deliver excellent customer service through understanding business needs.

• Develop expertise in HR operational processes.

• Identify continuous improvement opportunities to enhance efficiency and effectiveness.

• Gather, analyse and report HR operational metrics to support data-driven decision making.

Degree Requirement
Bachelor's or Master's in business or organizational management, or equivalent experience.

Required Skills

Service Excellence

• Understand customer service concepts and techniques.

• Meet or exceed customer needs and expectations.

• Integrate automated solutions in HR services using the latest technology.

Business Process Improvement

• Know best practices for business process improvement.

• Identify, evaluate, and implement more efficient business approaches.

• Suggest ways to reduce variation and waste in processes.

• Participate in requirements analysis for process changes.

HR Policies, Standards, and Procedures

• Understand HR functions.

• Assist in developing and implementing HR policies and procedures.

• Provide feedback for improving HR procedures.

Human Resources Operations

• Implement HR tasks, processes, and projects to ensure smooth day-to-day operations.

• Assist in training sessions related to HR processes and systems (HRIS, Time registration).

• Document routine workflows, resource requirements, dependencies, and criticalities.

• Record all HR data and transactions in HRIS.

• Generate and interpret standard and management reports on HR activities.

Data Analytics

• Collect data from various sources and document it for trend and activity evaluation.

• Prepare charts, graphs, tables, and other tools to represent data analysis results.

• Research, analyze, interpret, and present business-related data to management.

• Use designated data analysis software to analyze data.

Posting Dates:

January 21, 2025 - February 3, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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