Logistics Warehouse Supervisor – Development Program

Leírás

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At the start of your career? Are you ready to grow in an operation leadership role in Logistics and Distribution? Working in one of the largest Aftermarket operations?

You will participate in a program where you will lead teams as Operations Supervisor, support operations managers and gain experience in various warehouse areas over a period of approximately 24 months (through 3 or 4 rotations). Allowing to grow operational knowledge, leadership skills and functional expertise as part of career development in Logistics, Distribution and Supply Chain. You will be working in rotating shifts (early/late).

Role Definition
This position will, depending on the rotation:

*Provide guidance and supervision, to ensure the accomplishment of distribution center goals, including those related to budget and cost structure, in specific areas of the warehouse operation.

*Provide staff support to Operations Leadership through analysis and recommendations.

Responsibilities, include
• Making workflow decisions under the direction of management. Improving service levels and costs for distribution center operations.
• Supervising and motivating distribution center employees through effective coaching and training, clear communication of job expectations, and positive reinforcement of exemplary performance; maintaining a positive distribution center working environment.
• Implementing productivity, quality, and service standards. Resolving problems and identifying areas for improvements. Contributing performance data to strategic plans and reviews.
• Ensuring all equipment receives preventative maintenance and repairs, as required.
• Adhering to requirements and procedures for safety regulations.

Degree Requirement
Bachelor or Masters Degree or equivalent experience required. As a recent graduate you have gained first job experience or are ready to start your professional career.

Key Skills

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Basic Understanding:
• Explains the importance of accuracy in own function or unit.
• Identifies tasks or outputs that require accuracy and detail-level attention.
• Identifies the procedures for making sure that results are mistake-free.
• Describes consequences of errors within own unit or function.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Basic Understanding:
• Explains characteristics and steps in an effective decision-making process.
• Identifies issues and communicates with others when a decision needs to be made.
• Names decision makers in own environment and cites examples of past decisions.
• Describes types of decisions incumbent may and may not make in own job or function.

Distribution Center Management: Knowledge of distribution center management; ability to operate a warehouse or distribution center that handles the flow of goods from supplier to production to customer.
Level Basic Understanding:
• Describes the role of a distribution center in the supply chain.
• Cites examples of disruptions to the distribution process and common resolutions to these.
• Explains basic performance measurements for a distribution center.
• Demonstrates understanding of the processes for managing an inventory distribution center.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Basic Understanding:
• Describes non-verbal behaviors that influence the interpretation of the message.
• Cites examples of effective and ineffective communications.
• Explains the importance of effective business communication.
• Speaks/writes using correct language, mechanics, and gestures.

Performance Management: Knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
Level Basic Understanding:
• Demonstrates an understanding of performance management concepts.
• Describes organization's performance management process.
• Explains organization's core performance factors and ratings.
• Participates in own performance review or performance checkpoint session.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Basic Understanding:
• Seeks help to modify priorities as new information surfaces or conditions change.
• Demonstrates the ability to estimate the time and resources required to complete tasks.
• Identifies own key assignments, schedules, and process steps.
• Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Basic Understanding:
• Cites personal experiences of receiving excellent customer service.
• Describes examples of poor, mediocre, and excellent service.
• Explains how managing customer perceptions and expectations enhances customer service.
• Describes several important business benefits of providing high quality service.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.

Base Minimum Pay:

Please note that salary is only one component of the total compensation and benefit package available at Caterpillar.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.