Career Area:
Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition:
As an electrical & electronics product service engineer, you will collaborate with dealers, product groups and facilities, to enhance the electrical & electronics product to meet reliability and durability target, to provide technical support for engineering team and factory quality team on NPI and CPI projects.
Key Responsibilities
• Evaluating production processes to identify defects in manufacturing and design. Provide input to designs modifications to maximize production efficiency and product quality.
• Identifying and tracking quality defects, ensuring correction solution in manufacturing.
• Addressing factory production electrical system quality issues timely.
• Drive CPI coverage on defects, collaborate with product groups and engineering team to create new CPI projects
• Communicating technical specifications and instructions to ensure product quality and performance. Tracking and managing the status of product issues.
• Leading new/improved designs product field test activities at customer sites. Work with engineering to determine field testing acceptance criteria and monitor test iron.
Minimum Qualifications:
- Bachelor's degree with a minimum of 3 years of experience in machine electrical system design or validation.
- Experience and knowledge of tools used to support issue analysis including SC2, SC2-lite, ET, Canape, PICO scope, Multimeter.
- Demonstrated experience in trouble shooting and problem solving.
- Good understanding of Six Sigma methodology, Green Belt or higher would be advantageous.
- Excellent communication skills.
Posting Dates:
March 12, 2025 - April 11, 2025Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .
