Senior Account Manager (m/f/d)

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Who is Caterpillar? What do we do?

Caterpillar is a world leader in construction and mining equipment, Engines and Industrial Gas turbines— creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platform to care for the world, we work in. That’s why we lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.

 

What will Caterpillar do for you?

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance and the growth opportunities you expect with a Fortune 100 company.

 

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing emergency power when natural disasters strike, providing back-up power to data centers or banks, including Combined Heat and Power to hospitals, and supporting infrastructure for municipalities, with power plants for continuous or peaking applications, and waste to power applications, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Caterpillar has an exciting opportunity for a Business Development Manager, focused on growing the electric power plant business in the EAME and CIS regions. 

The EAME & CIS Business Development Team is responsible for leading all efforts related to sales for new products (Prime Power), and associated Balance of Plant equipment (switchgear, Enclosure, CHP…).  Our efforts enable us to achieve close customer relationships, account development and market leadership.  Our team consists of dedicated BD managers and Industry consultant managers.

 

JOB OVERVIEW

• Build strong customer relationships with key prime genset’s users
• Develop a robust pipeline with for future sales of prime/continuously running power plants
• Ensure Assigned Customers have a “ Positive Experience ”
• Serve as the industry expert for Caterpillar’s genset portfolio in EAME & CIS
• Identify gaps in product offerings and provide voice of customer back to product groups
• Create go to market strategies to increase prime running generator sets sales
• Lead projects to gain buy in for these new market strategies

What You Will Have:  

Customer Focus: Level Extensive Experience:

• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
• Hunter’s approach. Understand who are the clients, what they do and understand what their energy needs are
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations
• Advises others on creating customer focused environments in various scenarios
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives

 

Relationship Management: Level Extensive Experience:

• Communicates to clients regarding expectations of all parties
• Conducts periodic reviews of work effort, progress, issues, and successes
• Maintains productive, long-term relationships with clients or vendors
• Creates opportunities to educate support teams on client priorities

 

Decision Making and Critical Thinking: Level Extensive Experience

• Differentiates assumptions, perspectives, and historical frameworks
• Evaluates past decisions for insights to improve decision-making process
• Assesses and validates decision options and points and predicts their potential impact
• Advises others in analyzing and synthesizing relevant data and assessing alternatives
• Uses effective decision-making approaches such as consultative, command, or consensus
• Ensures that assumptions and received wisdom are objectively analyzed in decisions

 

Industry Knowledge: Level Working Knowledge:

• Discusses industry-specific flagship products and services
• Focus on power plants including prime running generators, Combined Heat and Power and balance of system
• Demonstrates current knowledge of the regulatory environment for industry segment
• Currently works with a major industry segment and associated functions and features

Must have a willingness to travel.  Typically, 50-75% of time will be spent traveling.

 

What You Will Get

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides day-one benefits:

• Exciting, varied and responsible tasks
• Collaboration in a motivated team
• Excellent income
• 30 days of vacation / flexible working hours
• Company pension scheme
• Bicycle leasing / e-bike
• Life Insurance​
• Employee Assistance Programs​

Posting Dates:

February 25, 2025 - March 24, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

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