Description
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
💡 Make an impact where technology meets real-world operations.
If you enjoy solving complex problems, working directly with customers, and influencing product innovation—this role is for you.
Act as a subject matter expert to support go-to-market initiatives and drive sales success. This role focuses on delivering product expertise, improving customer outcomes, and enabling business growth through effective use of technology and insights.
🌱 What You’ll Gain
▸Opportunity to become a technical expert with business influence
▸Career growth across sales, product, and technology functions
▸Exposure to regional / global projects and stakeholders
▸A role where your ideas can shape real product decisions
Key Responsibilities
▸Provide product application expertise at point of sale and through training sessions (technology, safety, and operational efficiency) for customers, internal teams, and dealer partners
▸Conduct product performance evaluations and assess customer job site efficiency
▸Gather customer and product insights to support continuous improvement and new product development
▸Manage marketing technology tools and systems and collaborate with stakeholders to develop a product/technology roadmap
▸Support sales teams by articulating value propositions and delivering customer-focused solutions
▸Build strong relationships with customers to understand needs and improve satisfaction
Key Competencies & Skills
1. Customer Focus
▸Understand and prioritize customer needs in all decisions
▸Gather feedback and identify improvement opportunities
▸Align business objectives with customer expectations
2. Product & Service Knowledge
▸Strong understanding of product portfolio, features, and positioning
▸Ability to explain solutions clearly and tailor them to different use cases
▸Knowledge of market trends, pricing, and delivery models
3. Decision Making & Critical Thinking
▸Analyze data and situations to make informed decisions
▸Identify risks, prioritize issues, and recommend solutions
▸Apply structured problem-solving techniques
4. Communication Skills
▸Deliver clear presentations, training, and reports
▸Translate technical concepts into easy-to-understand messages
▸Actively listen and adapt communication to the audience
5. Relationship Management
▸Build and maintain strong relationships with customers and stakeholders
▸Respond effectively to client needs and resolve issues
▸Monitor and improve customer satisfaction
6. Technical Expertise
▸Provide effective solutions to technical and operational challenges
▸Stay up to date with evolving technologies and best practices
▸Support and guide others on technical issues
7. Value Selling
▸Apply value-based selling techniques to engage customers
▸Understand customer business needs and quantify benefits
▸Clearly communicate product value beyond features
8. Negotiation (Basic)
▸Build trust and rapport with stakeholders
▸Apply basic negotiation principles in a collaborative manner
Qualifications
▸Bachelor’s degree in Engineering, Technology, Business, or a related field
▸2–5+ years of experience in product support, technical sales, application engineering, or related roles
▸Experience working in industrial, manufacturing, or heavy equipment environments is a plus
▸Proven experience in customer-facing roles (training, consulting, or sales support)
▸Familiarity with marketing technology tools / CRM systems is an advantage
▸Strong analytical thinking with the ability to translate data into insights
▸Ability to work cross-functionally in a fast-paced environment
▸Good command of English (written & spoken)
▸Experience with digital tools / data analytics / performance monitoring systems
▸Exposure to value-based selling or consultative sales approach
If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates:
May 22, 2026 - June 5, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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