Manager Digital Product

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.

Job Summary:

Join the digital customer onboarding team that sets the strategy and roadmap for dealer tools managing Cat Digital application users. Work closely with dealers, industry partners and Cat Digital product managers to define and communicate prioritized work items and progress.
 

What You Will Do:

• Manages prioritization of issues, enhancements, new features. Monitors and reports on product performance.
• Lead and coordinate logistics for the Dealer steering group, including managing agendas, pre/post deliverables, and organizing pilot activities.
• Define and deliver reporting of objectives and key results related to the customer admin tool &  account registration processes.
• Create metrics & KPI's to measure industry partner and dealer success.
• Collaborate with appropriate teams to create dashboards and reports to identify and define requirements
• Manages prioritization of issues, enhancements and new features within the Caterpillar Customer Admin tool.
• Monitors and reports on product performance.

What You Will Have:
Effective Communications:

• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Adapts documents and presentations for the intended audience.
• Communicates well downward, upward, and outward.
   

Software Product Business Knowledge:

• Knowledge of and experience with the business aspects and operation of a software product including current uses, future plans, and product vision.
• Collects, documents, and maintains product functional requirements; makes recommendations.
• Maintains and disseminates information on customer use and experiences.
   

Software Product Management:

• Knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.
• Monitors, assesses, and communicates opportunities for product features or enhancements.
• Gathers, summarizes and prioritizes ideas for new products, or new versions of existing products.

Considerations For Top Candidates:

• Experience in product management that included B2B web applications
• Experience defining and communicating product dashboards and reports
• Collaboration with teams across all levels of the organization from top to bottom.
• Experience coordinating events and conferences.
• Working knowledge of data analysis and SQL

Additional Info:

This position has the option to be based out of one of the following locations that include Chicago, IL and Peoria, IL with a flexible hybrid work environment.

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.

Summary Pay Range:

$126,000.00 - $204,720.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

March 13, 2025 - March 30, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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