As a Product Owner for multiple Marketing Content products, you will play a key role driving day-to-day operational excellence and enablement of digital products used by Caterpillar’s marketers on a daily basis. The Marketing Content product team is at the beginning stages of building a new strategy for Caterpillar’s content ecosystem and this role provides an opportunity to be a part of this crucial, global digital initiative at the ground floor. You will work with multiple business groups to understand their pain points and ideas for enhancement, then turn these insights into action by partnering with the Digital Strategist and Digital Program Manager to influence product roadmaps and own the intake process, backlogs and support delivery by partner on the Application Engineering team. Products include product information management (PIM), digital asset management (DAM), content management systems (CMS) and others. The new addition to our team will need to have experience prioritizing and influencing key product decisions and a proven track record of planning the work, then working the plan.
The ideal candidate will have proven experience with marketing content products, whether as a regular user or a product manager/business analyst, as well as the ability and experience to demonstrate how they have created greater efficiency using their expertise. The role requires the ability to influence peers as well as constant, proactive communication across multiple teams while using language that is understood by all audiences (ie the right balance of technical and functional verbiage.
Job duties/responsibilities include but not limited to:
Product Strategy & Roadmaps:
Working closely with business owners, key stakeholders and internal partners throughout the organization to gather business requirements
Defining scope and benefits of products and enhancements a\nd collecting business feedback in order to build strong requirements
Developing, maintaining and executing against product roadmaps
Managing, prioritizing, and assessing the impact of all work items, such as new features, defects, including providing the decision to create, fix or defer at the project level
Conveying the desired vision and user experience to the development team & business partners
Integrated Product Leader:
Acting as the key product feature decision-maker, maximizing the value of the product, with support from Digital Strategy Lead and Digital Program Manager
Serving as the liaison between product and development teams
Maintaining and prioritizing the product backlog according to business value for the life of the project
Ensuring delivered stories meet business requirements and suitable for integration and validation
Prioritizing and communicating of product backlog priorities
Assisting with the elaboration of epics, themes and features into user stories that are small enough, or granular enough, to be achieved in a single sprint
Deciding on release dates and content
Participating in sprint planning meetings, reveals and retrospectives - inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team
Partnering with the business to ensure end user acceptance testing (UAT)
Developing release communications and training materials
Monitoring an initiative post launch to ensure benefit realization
Management of support process and structure – process setup and execution monitoring – and making support related business decisions
Employee is also responsible for performing other job duties as assigned by the leader from time to time.
6+ years increasingly complex professional experience
3+ years experience as a product owner/manager, product marketer who utilizes marketing content or product content systems regularly, lead business analyst, or senior project/program manager in a digital environment
Experience working with marketing teams, and an understanding of how the combination of marketing strategy and the appropriate technology drives prime product sales to end users
Demonstrated ability to communicate effectively across multiple levels of an organization with excellent oral and written communication skills
Strong accountability, planning/organization, and teamwork
Highly developed interpersonal skills to deal with sensitive, emotional, or potentially controversial situations
Top candidates will also have (but not required):
Proven experience working within the Agile methodology
Understanding of the current state of Caterpillar’s marketing content ecosystem
Project/program management experience
Product Owner certifications
Experience managing projects using Agile software tools such as DevOps/VSTS, JIRA, Team Services, Rally, etc
Candidates with locations aligned to a Cat office in the Eastern or Central time zone will be strongly preferred. Relocation is available for the right candidate.
#BIRelocation is available for this position.Visa sponsorship available for eligible applicants.
Summary Pay Range:$104,112.00 - $156,168.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
*Subject to annual eligibility and incentive plan guidelines .
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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