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Marketing / Sales / Product Support

Life Cycle Manager

Location Peoria, Illinois, United States of America
Date Posted
Contract Type Full time
Job Type Regular
Requisition ID R0000191665

Career Area:

Marketing / Sales / Product Support

Job Description:

The Medium Tractor Product Group Life Cycle Manager (LCM) is accountable for ensuring competitive solutions are offered and maintained over the life of the equipment.  This requires close collaboration and continual contribution to New Product Introduction (NPI) programs, influencing product design decisions which help deliver future profitable service growth.  The LCM works closely with CISD and Parts Component Groups to develop and support services growth strategies which deliver maximum value to customers, dealers and Caterpillar.  As products age, the LCM engages business partners to evaluate market opportunity, understand customers’ changing needs, develop new growth strategies and tactics, introduce new repair options, advocate for inventory level changes and measure the results from actions taken. 

Job Duties:  

  • Champion the parts business for the product group and supporting organizations by providing aftermarket education and strategy leadership

  • Develop strategies for NPI seeding, inventory management, cost reduction, repair options and machine feature upgrades to support customers and grow the parts and services portfolio  

  • Work across a matrix organization with all process partners to ensure the critical aspects of the parts life cycle (creation through end of life) are managed and parts challenges are addressed at the product group level 

  • Contribute to Parts Business Teams across the organization, helping align Medium Tractors to enterprise initiatives

  • Work with LCM peers in other Product Groups to benchmark and establish best-in-class processes and solutions

Basic Qualifications:  

  • Bachelor’s degree or equivalent years of job-related, professional experience  

  • Minimum of 10 years of professional experience in the areas of product development, product support, product sourcing, logistics, or marketing  

  • Flexibility to work with global teams and leaders, specifically to accommodate meetings within various time zones 

  • Excellent interpersonal skills to lead teams and build productive working relationships with all business partners

  • Project management experience demonstrating independent leadership of complex projects 

Top Candidates Will Also Have:  

  • Broad company knowledge with multiple functional areas including: NPI, CPI, 6-Sigma, product engineering, product support, parts product background or field experience 

  • Prior full-time experience with NPI process execution or product development

  • Strong product applications, dealer network experience, and parts background

  • Excellent written and verbal communication  

  • Thorough knowledge of company products (machine/components), product applications, dealer network, and services growth strategies

This position is based in the Peoria, IL area.   

  • Relocation assistance is not provided  

How We Support You (Employee Benefits)

Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.  

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe. 

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website .

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Submit your information to our Talent Network here .


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